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- Tasks: Handle customer calls and build strong relationships with clients.
- Company: Leading waste management company based in Edinburgh.
- Benefits: Weekly pay, career progression, and training opportunities.
- Why this job: Join a supportive team and make a difference in customer service.
- Qualifications: Exceptional communication skills and attention to detail.
- Other info: Full-time role with great potential for growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading waste management company in Edinburgh is seeking a Customer Service Advisor to join their team. In this full-time role, you will be responsible for handling incoming customer calls and fostering lasting relationships with clients.
The ideal candidate will possess exceptional communication skills and strong attention to detail. This position also offers weekly pay and opportunities for career progression and training.
Inbound Customer Service Advisor — Orders & Support employer: NWH Group
Contact Detail:
NWH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Customer Service Advisor — Orders & Support
✨Tip Number 1
Make sure you know the company inside out! Research their values, services, and recent news. This will help us stand out during the interview and show that we’re genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer calls, we should rehearse common scenarios and responses. Role-playing with a friend can really help us feel more confident.
✨Tip Number 3
Don’t forget to showcase our attention to detail! During the interview, we can share examples of how we’ve successfully managed customer queries or resolved issues in the past. This will highlight our suitability for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new opportunities that pop up in the future.
We think you need these skills to ace Inbound Customer Service Advisor — Orders & Support
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about handling customer calls, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively convey information and build relationships.
Pay Attention to Detail: Attention to detail is key in this position. When filling out your application, double-check for any typos or errors. A polished application shows us that you take pride in your work and can handle the details that matter.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Inbound Customer Service Advisor. Mention relevant experiences that showcase your ability to support customers and manage orders.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at NWH Group
✨Know the Company Inside Out
Before your interview, do some research on the waste management company. Understand their values, services, and any recent news. This will not only show your interest but also help you tailor your answers to align with their mission.
✨Practice Your Communication Skills
As a Customer Service Advisor, communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to simulate the interview environment and get comfortable with articulating your thoughts.
✨Showcase Your Attention to Detail
In this role, attention to detail is crucial. Prepare examples from your past experiences where your attention to detail made a difference. Whether it’s resolving a customer issue or managing orders, be ready to share specific instances that highlight this skill.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
