At a Glance
- Tasks: Support and enhance employee experience across the NWH Group with hands-on engagement.
- Company: Join a dynamic team at The NWH Group, committed to a positive workplace culture.
- Benefits: Competitive salary, weekly pay, company car or allowance, and employee benefits scheme.
- Other info: Diverse and inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in employee engagement and workplace culture while travelling across Scotland.
- Qualifications: Experience in HR or Employee Relations, excellent communication skills, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Location: Edinburgh based with travel required across all NWH Group locations. At The NWH Group, we are committed to creating a positive and engaging workplace where our people feel supported, valued and connected to the business. Due to continued growth, we are now looking for an Employee Experience Support to join our HR services. This role will focus on supporting and improving the employee experience across the business.
Working closely with employees, drivers, operational teams and managers, you will play a key role in building positive working relationships, supporting employee engagement and helping to create a strong workplace culture across all NWH Group sites. This is a varied, hands-on role where no two days are the same. You will be required to travel to sites across Scotland and the North East of England, acting as a visible and approachable support for employees throughout the business.
Job Activities
- Acting as a key point of contact for employees across the business
- Supporting positive employee relations and engagement initiatives
- Building strong relationships with drivers, operational staff and office teams
- Supporting managers with employee concerns and people related matters
- Assisting with investigations, welfare support and employee meetings
- Supporting onboarding and maintaining regular contact with new starters
- Helping identify trends and areas for improvement within employee experience
- Promoting company values, policies and procedures across all sites
- Supporting appraisals, feedback meetings and employee development conversations
- Supporting wellbeing and learning initiatives throughout the business
- Occasionally travel between NWH Group locations to provide face to face support
Knowledge and Skills Required
- Previous experience within HR, Employee Relations or Employee Engagement
- Excellent communication and interpersonal skills
- Strong organisation and problem-solving abilities
- A professional and confidential approach
- Ability to work independently and use initiative
- A good understanding of UK Employment Law
- Full UK driving licence
- Willingness to travel regularly to all company sites
- Previous experience within transport, logistics or operational environments would be beneficial
- CIPD qualification or working towards CIPD would be advantageous
What We Offer
- Weekly pay with a competitive salary
- Company car provided or £500 per month car allowance
- Employee Benefit Scheme
- Be part of a company committed to safety, sustainability, and supporting its people
Come as You Are
The NWH Group is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. All employees are covered by this policy, and it applies to all areas of employment including recruitment, selection, training, deployment, career development, and promotion. These areas are monitored, and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent exists.
HR Employee Experience Ambassador employer: NWH Group
At The NWH Group, we pride ourselves on fostering a vibrant and inclusive workplace culture that prioritises employee engagement and development. As an HR Employee Experience Ambassador based in Edinburgh, you will enjoy a competitive salary, a company car or allowance, and the opportunity to make a meaningful impact across our diverse locations. With a strong commitment to safety and sustainability, we support our employees' growth and well-being, ensuring that every team member feels valued and connected.
StudySmarter Expert Advice🤫
We think this is how you could land HR Employee Experience Ambassador
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with employees and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider info about the role and the company. They might share tips that could give you an edge during the interview process.
✨Tip Number 3
Prepare some thoughtful questions to ask during your interview. This shows that you’re engaged and serious about the role. Think about what you want to know regarding employee experience initiatives or how they support staff development.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It’s also a chance to reiterate your enthusiasm for the role and the company.
We think you need these skills to ace HR Employee Experience Ambassador
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the HR Employee Experience Ambassador role. Highlight your previous experience in HR, employee relations, or engagement initiatives. We want to see how your skills align with our mission to create a positive workplace!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about improving employee experiences and how you can contribute to our culture at NWH Group. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills:Since this role involves building relationships across various teams, make sure to demonstrate your excellent communication skills in your application. Whether it's through examples in your CV or your writing style in your cover letter, let us see how you connect with others!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows you’re keen to join us!
How to prepare for a job interview at NWH Group
✨Know the Company Culture
Before your interview, take some time to research The NWH Group's values and workplace culture. Understanding their commitment to employee engagement and support will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As an HR Employee Experience Ambassador, strong communication is key. Prepare examples of how you've effectively communicated with employees or resolved conflicts in the past. This will demonstrate your interpersonal skills and ability to build relationships.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like supporting a new starter or addressing employee concerns. Think through potential scenarios and how you would approach them, showcasing your problem-solving abilities.
✨Highlight Your Flexibility and Travel Readiness
Since the role involves travel across various locations, be ready to discuss your willingness to travel and how you manage your time effectively. Share any previous experiences where you adapted to changing environments or schedules.
