At a Glance
- Tasks: Support and enhance employee experience across the NWH Group with hands-on engagement.
- Company: Join a forward-thinking company dedicated to safety, sustainability, and employee support.
- Benefits: Competitive salary, weekly pay, company car or allowance, and an Employee Benefit Scheme.
- Other info: Dynamic role with travel opportunities and a commitment to diversity and inclusion.
- Why this job: Make a real difference in workplace culture while building strong relationships across teams.
- Qualifications: Experience in HR or Employee Engagement, excellent communication skills, and a full UK driving licence.
The predicted salary is between 30000 - 40000 € per year.
Location: Edinburgh based with travel required across all NWH Group locations. At The NWH Group, we are committed to creating a positive and engaging workplace where our people feel supported, valued and connected to the business. Due to continued growth, we are now looking for an Employee Experience Support to join our HR services. This role will focus on supporting and improving the employee experience across the business.
Working closely with employees, drivers, operational teams and managers, you will play a key role in building positive working relationships, supporting employee engagement and helping to create a strong workplace culture across all NWH Group sites. This is a varied, hands-on role where no two days are the same. You will be required to travel to sites across Scotland and the North East of England, acting as a visible and approachable support for employees throughout the business.
Job Activities- Acting as a key point of contact for employees across the business
- Supporting positive employee relations and engagement initiatives
- Building strong relationships with drivers, operational staff and office teams
- Supporting managers with employee concerns and people related matters
- Assisting with investigations, welfare support and employee meetings
- Supporting onboarding and maintaining regular contact with new starters
- Helping identify trends and areas for improvement within employee experience
- Promoting company values, policies and procedures across all sites
- Supporting appraisals, feedback meetings and employee development conversations
- Supporting wellbeing and learning initiatives throughout the business
- Occasionally travel between NWH Group locations to provide face to face support
- Previous experience within HR, Employee Relations or Employee Engagement
- Excellent communication and interpersonal skills
- Strong organisation and problem-solving abilities
- A professional and confidential approach
- Ability to work independently and use initiative
- A good understanding of UK Employment Law
- Full UK driving licence
- Willingness to travel regularly to all company sites
- Previous experience within transport, logistics or operational environments would be beneficial
- CIPD qualification or working towards CIPD would be advantageous
- Weekly pay with a competitive salary
- Company car provided or £500 per month car allowance
- Employee Benefit Scheme
- Be part of a company committed to safety, sustainability, and supporting its people
The NWH Group is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. All employees are covered by this policy, and it applies to all areas of employment including recruitment, selection, training, deployment, career development, and promotion.
Employee Experience Ambassador in Edinburgh employer: NWH Group
At The NWH Group, we pride ourselves on fostering a vibrant and inclusive workplace culture that prioritises employee wellbeing and engagement. As an Employee Experience Ambassador, you will have the opportunity to make a meaningful impact across our diverse teams in Edinburgh and beyond, supported by competitive benefits such as weekly pay, a company car or allowance, and a commitment to your professional growth through ongoing development initiatives. Join us in our mission to create a supportive environment where every individual is valued and empowered to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Experience Ambassador in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current employees at NWH Group on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Employee Experience Ambassador role.
✨Tip Number 2
Prepare for the interview by understanding the company culture. Familiarise yourself with NWH Group's values and think of examples from your past that demonstrate how you embody those values in your work.
✨Tip Number 3
Showcase your communication skills during the interview. As an Employee Experience Ambassador, you'll need to build relationships across various teams, so be ready to discuss how you've successfully engaged with diverse groups in the past.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Employee Experience Ambassador in Edinburgh
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about improving employee experiences and creating a positive workplace culture.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your relevant experience in HR, employee relations, or engagement initiatives. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, just like we aim to do with our employees.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NWH Group
✨Know the Company Culture
Before your interview, take some time to research The NWH Group's values and workplace culture. Understanding their commitment to employee engagement and support will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As an Employee Experience Ambassador, strong communication is key. Prepare examples of how you've effectively communicated with employees or resolved conflicts in the past. This will demonstrate your interpersonal skills and ability to build relationships.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to employee relations or engagement initiatives. Think of real-life scenarios where you’ve made a positive impact and be ready to discuss them in detail.
✨Highlight Your Problem-Solving Abilities
In this role, you'll need to identify trends and areas for improvement. Be prepared to discuss times when you've successfully solved problems or improved processes in previous roles, especially in HR or operational environments.
