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- Tasks: Manage weighbridge activity and process orders while ensuring accurate site transactions.
- Company: Join NWH Group, a leading recycling and waste management business.
- Benefits: Competitive salary, weekly pay, full training, and career progression opportunities.
- Why this job: Be part of a team making a positive impact on the planet.
- Qualifications: Attention to detail, IT skills, and strong communication abilities required.
- Other info: Diverse and inclusive workplace with a commitment to safety and sustainability.
The predicted salary is between 35000 - 35000 £ per year.
We are looking for a Weighbridge Operator / Order Processing Customer Support to join our team at Petterden. This is a key role within our site operations where you will be responsible for managing weighbridge activity, processing orders, and ensuring all site transactions are recorded accurately. You will act as a central point of contact between drivers, customers, and the wider operations team, so your attention to detail and ability to manage a busy workload is essential.
Job Activities:
- Welcome, with a professional and friendly approach, all drivers and visitors to site
- Accurately weigh vehicles in and out using the weighbridge system
- Create, record and process orders onto internal systems in a timely manner
- Ensure all documentation is completed correctly, including tickets and transfer notes
- Liaise with drivers, customers, and site staff to ensure smooth daily operations
- Handle general enquiries both face-to-face and over the phone
- Maintain accurate records and ensure compliance with company procedures
- Support with administrative duties relating to site operations
- Work closely with the wider team to ensure efficient running of the site
- Demonstrate a positive approach to change and continuous improvement
Knowledge and Skills Required:
- Strong attention to detail and accuracy is essential
- Previous experience in an administrative or weighbridge role is desirable
- Confident IT skills, including experience using Microsoft packages
- Ability to work in a fast-paced environment and manage multiple tasks
- Strong communication skills with a professional manner
- Ability to work both independently and as part of a team
- Organised and proactive approach to workload
- A positive and flexible attitude towards work
What We Offer:
- Weekly pay with a competitive salary
- Full training and development provided
- Career progression opportunities within the business
- Employee Benefit Scheme
- Be part of a company committed to safety, sustainability, and supporting its people
Who Are We?
The NWH Group is one of the UK’s leading recycling and waste management businesses with a mission to change our industry for the benefit of the planet. As a progressive, second‑generation family business, we provide essential waste management services to the industrial, commercial, and construction industries. Our team of over 350 employees operates across ten sites in Scotland and North East England.
Come as You Are
The NWH Group is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. All employees are covered by this policy, and it applies to all areas of employment including recruitment, selection, training, deployment, career development, and promotion. These areas are monitored, and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent exists.
How to Apply
If you are interested in this opportunity and meet the requirements, please submit your application by emailing careers@nwhgroup.co.uk
Weighbridge Operator / Order Processing Customer Support in Dundee employer: NWH Group
Contact Detail:
NWH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weighbridge Operator / Order Processing Customer Support in Dundee
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on NWH Group. Understand their mission and values, especially their commitment to sustainability. This will help you connect your answers to what they care about.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer support and weighbridge operations. Prepare your answers, but keep them natural. We want you to sound confident and genuine!
✨Tip Number 3
Show off your skills! During the interview, highlight your attention to detail and IT skills. Share specific examples from your past experiences that demonstrate how you've successfully managed busy workloads or resolved customer queries.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Weighbridge Operator / Order Processing Customer Support in Dundee
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and the company.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Weighbridge Operator / Order Processing Customer Support role. Mention specific examples that demonstrate your attention to detail and ability to manage a busy workload.
Proofread, Proofread, Proofread!: Before hitting send, give your application a thorough read-through. Typos and errors can distract from your qualifications, so let’s make sure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at NWH Group
✨Know the Weighbridge Inside Out
Familiarise yourself with how a weighbridge operates and the specific systems used by the company. Being able to discuss your understanding of weighbridge processes will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Attention to Detail
Since accuracy is key in this role, prepare examples from your past experiences where your attention to detail made a difference. Whether it’s processing orders or maintaining records, being able to highlight these moments will impress the interviewers.
✨Practice Your Communication Skills
As you'll be the central point of contact for drivers and customers, practice clear and professional communication. Role-play common scenarios you might encounter, such as handling enquiries or resolving issues, to demonstrate your ability to manage interactions smoothly.
✨Emphasise Your Team Spirit
This role requires collaboration with various teams, so be ready to discuss how you've worked effectively in a team before. Share specific instances where you contributed to a positive team environment or helped improve operations, showing that you’re a team player.