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- Tasks: Join our team as a Water Supply Technician, ensuring a reliable water supply for 25,000 customers.
- Company: Northumbrian Water Group provides essential water services to millions across the North East and South East of England.
- Benefits: Enjoy generous holidays, a company pension scheme, discounts, and wellbeing support.
- Why this job: Make a real impact in your community while working outdoors and learning new tech skills.
- Qualifications: A full UK manual driving licence is essential; no prior experience in the water industry required.
- Other info: We value diversity and inclusivity, encouraging all backgrounds to apply.
The predicted salary is between 23600 - 29400 £ per year.
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Water Supply Technician
Full time 37 hours per week plus participation on standby rota
Berwick Area – Mobile Worker – Van will be provided
About The Role
Water Supply Technician
Full time 37 hours per week plus participation on standby rota
Based in Berwick Area – Mobile Worker – Van will be provided
A full UK manual driving licence is needed for this role.
Salary from £28,320 to £35,400 per annum
About The Role
We are looking to recruit a Water Supply Technician to work within our water directorate here at Northumbrian Water.
You will join the team that are responsible for operating and maintaining a 24-hour water supply service to 25,000 customers in the Berwick and Borders area. This water supply service covers water abstraction, treatment, network and customer field service activities.
This role will provide you with the opportunity to work outdoors and make a real difference to our customers.
The Water Supply Technician role will cover our Berwick supply area, which extends from the Scottish Border down to Wooler and Holy Island in North Northumberland.
This will include the operation of two new £20m water treatment works
Participation in a standby rota is a requirement of this role, and a company vehicle will be provided so a full UK manual driving licence is essential.
Applicants should live within reasonable distance of the working area.
About You
Don’t worry if you’re new to the water industry, we’ll train you in all the technical skills you’ll need to do a great job.
The important stuff is that you’re a great team player with a positive ‘can do’ attitude and ready to learn. If that’s you, we want to hear from you.
We are looking for someone who is technically minded, seeking a role that offers variety. You’ll need to be able to use different technologies and Apps, so if you‘re a bit of a techie this could be for you. Experience using smart phones/tablets and demonstrate a passion for engaging with customers is key for this role.
You will be comfortable using IT systems – as Northumbrian Water use several work management systems and types of field equipment (SCADA and Elyx). We’ll provide training on our industry specific systems too
You will be able to participate in a standby rota to respond to out of hours calls in a timely manner and a company vehicle will be provided.
A full UK driving license is essential for traveling between sites whilst at work—and yes, we’ll provide the van.
Interviews will be 29th July 2025
Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
Please note this role will require a DBS to be completed prior to employment
NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.
About Us
Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.
We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we\’d encourage you to apply
NWG At a Glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
Our Benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:
- Generous holiday entitlement starting at 23 days plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
- Company pension scheme, where we’ll double match your contributions up to an employer contribution of 11%.
- Free access to local attractions.
- A fantastic discount scheme, with savings on days out, shopping, travel and more.
- Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
- Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
- Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
- Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.
This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.
Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.
Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked
About Us
NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.
We are proud to serve our customers and we\’re committed to delivering great service, putting our customers at the heart of everything we do.
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Water Supply Technician employer: NWG (Northumbrian Water Group)
Contact Detail:
NWG (Northumbrian Water Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Technician
✨Tip Number 1
Familiarise yourself with the specific technologies and apps mentioned in the job description, such as SCADA and Elyx. Being able to demonstrate your comfort with these systems during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight your customer engagement skills. Since the role involves interacting with customers, think of examples from your past experiences where you successfully resolved issues or provided excellent service.
✨Tip Number 3
Research Northumbrian Water Group's commitment to diversity and inclusion. Be prepared to discuss how you can contribute to a positive workplace culture and align with their values during the interview.
✨Tip Number 4
Prepare for questions about your ability to work in a team and your problem-solving skills. Think of specific scenarios where you've demonstrated these qualities, as they are crucial for a Water Supply Technician.
We think you need these skills to ace Water Supply Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Water Supply Technician role. Highlight key skills such as teamwork, technical aptitude, and customer engagement in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any technical knowledge or experience with IT systems, as well as your ability to work outdoors and engage with customers.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention your willingness to learn and adapt, and how your positive attitude makes you a great fit for the team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at NWG (Northumbrian Water Group)
✨Show Your Team Spirit
As a Water Supply Technician, being a great team player is crucial. During the interview, share examples of how you've successfully collaborated with others in previous roles or projects. Highlight your positive attitude and willingness to learn from your colleagues.
✨Demonstrate Technical Savvy
This role requires a good understanding of technology and various applications. Be prepared to discuss any relevant experience you have with IT systems, smartphones, or tablets. If you’ve used specific tools like SCADA or Elyx, mention them to show you're ready for the technical aspects of the job.
✨Emphasise Customer Engagement
Engaging with customers is key in this role. Think of instances where you've provided excellent customer service or resolved issues effectively. Share these stories to demonstrate your passion for helping others and your ability to communicate well.
✨Prepare for Standby Rota Questions
Since participation in a standby rota is a requirement, be ready to discuss your availability and how you would handle out-of-hours calls. Show that you understand the importance of being responsive and reliable in this role.
