Colleague Communications Consultant

Colleague Communications Consultant

North East Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead internal communication projects and create engaging content for colleagues.
  • Company: Join NWG, a leader in sustainable water services, committed to community and environmental care.
  • Benefits: Enjoy flexible working, generous holidays, discounts, and wellbeing support.
  • Why this job: Be part of a diverse team that values inclusion and makes a positive impact.
  • Qualifications: Experience in internal communications and project management is essential.
  • Other info: Interviews will be in person, and a DBS check is required.

The predicted salary is between 30000 - 40000 £ per year.

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Colleague Communications Consultant

Full Time (flexible working arrangements including part time will be considered)

Permanent

About The Role

Colleague Communications Consultant

Working hours Full Time (flexible working arrangements including part time will be considered)

Permanent

Salary from £34,560

Location Pity Me, Durham

We’re open to discussing flexible working

About The Role

We have a new opportunity to join the Creative and Colleague Communications team as our Colleague Communications Consultant.

This role will see support the Creative & Colleague Communications Manager and Colleague Communications Business Partners to manage various internal communication channels and colleague events.

Key responsibilities include leading cross-company projects and providing communication support to internal stakeholders, whilst ensuring timely delivery. This means you’ll create content that reinforces our values.

To support delivery, you will build a strong internal network to source and share engaging content. You’ll be producing content for our Sharepoint intranet, creating our weekly colleague newsletter and support on colleague events to make sure we are continuously engaging with our colleagues and bringing our news stories to life while always following best practice.

Continuous improvement will form part of your role too, and you will coordinate colleague discussion groups to capture business sentiment and trends. This will make sure we improve communication effectiveness.

About You

If you have experience in an internal communications role then we want to hear from you.

You’ll demonstrate experience in planning and delivering effective internal communication campaigns that are concise yet engaging. You’ll also look for new and emerging technologies and how they can be applied to improve the effectiveness of communication.

Your high level of organisation, project management experience and skills in event management will support you to create engaging internal events.

The successful candidate will demonstrate a strong background in creating diverse communication materials. Therefore, you’ll be familiar with a broad range of communication channels both online and offline.

If this sounds like the opportunity for you then apply today using the link below.

Interviews will take place in person on 19 August 2025. There will be a requirement to complete a task to be presented during interviews.

Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.

Please note this role will require a DBS to be completed prior to employment

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.

About Us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we\’d encourage you to apply

NWG At a Glance:

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our Benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

  • Generous holiday entitlement, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
  • Company pension scheme, where we’ll double match your contributions up to an employer contribution of 11%.
  • Free access to local attractions.
  • A fantastic discount scheme, with savings on days out, shopping, travel and more.
  • Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
  • Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
  • Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
  • Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.

About Us

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we\’re committed to delivering great service, putting our customers at the heart of everything we do.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Marketing, Public Relations, and Writing/Editing

  • Industries

    Utilities

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Colleague Communications Consultant employer: NWG (Northumbrian Water Group)

At Northumbrian Water Group (NWG), we pride ourselves on being a great place to work, offering a supportive and inclusive environment where diversity is celebrated. Our flexible working arrangements, generous benefits package, and commitment to employee development ensure that every colleague has the opportunity to thrive and contribute meaningfully to our mission of providing essential water services to our communities. Join us in Durham, where you can make a positive impact while enjoying a fulfilling career.
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Contact Detail:

NWG (Northumbrian Water Group) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Colleague Communications Consultant

✨Tip Number 1

Network with current or former employees of NWG to gain insights into the company culture and internal communication practices. This can help you tailor your approach and demonstrate your understanding of their values during the interview.

✨Tip Number 2

Familiarise yourself with the latest trends in internal communications, especially regarding digital tools and platforms. Being able to discuss how these can enhance engagement will show your proactive approach and readiness for the role.

✨Tip Number 3

Prepare examples of past projects where you successfully led internal communication campaigns. Highlight your project management skills and how you measured the effectiveness of your communications to showcase your results-driven mindset.

✨Tip Number 4

Research NWG's commitment to diversity and inclusion. Be ready to discuss how you can contribute to fostering an inclusive workplace through your communication strategies, aligning with their core values.

We think you need these skills to ace Colleague Communications Consultant

Internal Communications Experience
Content Creation
Project Management
Event Management
Stakeholder Engagement
Campaign Planning
Communication Strategy Development
Digital Communication Tools
SharePoint Proficiency
Newsletter Production
Analytical Skills
Networking Skills
Adaptability to New Technologies
Continuous Improvement Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in internal communications. Focus on specific campaigns you've managed and the impact they had, as this role requires effective communication skills.

Craft a Compelling Cover Letter: In your cover letter, express your passion for internal communications and how your values align with NWG's mission. Mention any experience you have with diverse communication channels and how you can contribute to their goals.

Showcase Your Project Management Skills: Since the role involves managing cross-company projects, provide examples of your project management experience. Highlight how you organised events or campaigns, ensuring timely delivery and engagement.

Prepare for the Interview Task: As part of the interview process, you'll need to complete a task. Think about potential topics related to internal communications that you could present. Prepare a brief outline of your ideas to demonstrate your creativity and strategic thinking.

How to prepare for a job interview at NWG (Northumbrian Water Group)

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities of a Colleague Communications Consultant. Be prepared to discuss how your previous experience aligns with these responsibilities, especially in managing internal communication channels and creating engaging content.

✨Showcase Your Communication Skills

Since this role heavily focuses on communication, be ready to demonstrate your skills. Bring examples of past internal communication campaigns you've worked on, and be prepared to discuss how you measured their effectiveness and what improvements you made based on feedback.

✨Prepare for the Task

As part of the interview process, you'll need to complete a task to present. Make sure you understand the requirements and practice presenting your ideas clearly and confidently. This is your chance to showcase your creativity and strategic thinking.

✨Emphasise Diversity and Inclusion

NWG values diversity and inclusion, so be prepared to discuss how you can contribute to these initiatives. Share any experiences you have in promoting inclusivity within communications or events, and express your commitment to fostering a diverse workplace.

Colleague Communications Consultant
NWG (Northumbrian Water Group)
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