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- Tasks: Provide top-notch customer service, process orders, and manage payments.
- Company: Join NWF Fuels, a leading fuel distributor with a focus on service.
- Benefits: Enjoy 33 days holiday, discounts, and extensive training opportunities.
- Other info: Dynamic work environment with opportunities across three businesses.
- Why this job: Be part of a growing team with real progression potential.
- Qualifications: Friendly attitude, computer skills, and attention to detail required.
The predicted salary is between 22000 - 26000 £ per year.
We are excited to introduce a brand-new role at our Redruth depot due to continued growth! As a Yard Clerk you will be front of house providing unrivalled customer service, processing orders and managing payments whilst supporting the wider commercial team.
Why NWF Fuels?
- Monday to Friday
- 33 days holiday with the option to buy more
- Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
- Extensive progression opportunities across the wider group that has 2 other businesses
- Incentive and company days out
- Extensive training opportunities with funded accredited courses
- Medicash
- Long service awards
- The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on-site parking
Day to Day
- Front of house, greeting customers that attend site and handling any queries that arise
- Processing customer orders into the system and taking payments
- Site administration duties such as reconciling sales
- Supporting the wider commercial team by managing inbound customer calls and placing orders
- Supporting the management team with general administrative duties including reporting as required
What will you bring?
- A positive, friendly and upbeat demeanour when dealing with customers both on site and over the phone
- Computer literate with the ability to pick up new systems
- Organised with attention to detail and the ability to spot errors and rectify them
Who are NWF Fuels?
NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!
What makes NWF Fuels different?
Our commitment to the customer and our focus on service is what sets us apart in the market, and our people are the driving force! We supply a range of fuel related products throughout the UK to domestic, agricultural, commercial and retail customers through our modern fleet of over 155 tankers and a strategically located depot network allowing us to service more than 113k customers. The business has grown organically and through acquisition currently standing as the third largest fuel distributor in the UK – we plan to climb higher and want you to be a part of it!
Yard Clerk in Redruth employer: NWF Group
Contact Detail:
NWF Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yard Clerk in Redruth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on NWF Fuels. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Yard Clerk, you'll be front of house, so think about how you can demonstrate your friendly and upbeat demeanour. Role-play common customer scenarios with a friend to get comfortable handling queries and processing orders.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage your time and keep track of details. Maybe share a story about a time you spotted an error and fixed it – this will highlight your attention to detail, which is key for the role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the NWF Fuels family. Plus, it’s super easy to do!
We think you need these skills to ace Yard Clerk in Redruth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and upbeat personality shine through! We want to see how you connect with customers, so don’t be afraid to show us your unique style.
Be Detail-Oriented: As a Yard Clerk, attention to detail is key. Make sure to double-check your application for any errors or typos. A well-organised application reflects the skills we’re looking for!
Tailor Your Application: Take a moment to read through the job description and highlight how your experience aligns with what we’re looking for. Customising your application shows us you’re genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at NWF Fuels!
How to prepare for a job interview at NWF Group
✨Know the Company Inside Out
Before your interview, take some time to research NWF Fuels. Understand their services, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Yard Clerk, you'll be front of house dealing with customers. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your positive demeanour and how you handle queries or complaints.
✨Demonstrate Your Organisational Skills
The role requires attention to detail and the ability to manage orders and payments accurately. Be ready to discuss how you stay organised in busy environments and share any tools or methods you use to keep track of tasks.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared for your interviewer. This could be about the team you'll be working with, the training opportunities available, or how success is measured in the role. It shows you're engaged and thinking about your future with the company.