HR Associate in Nantwich

As part of a newly established function, the HR Associate plays a key role within the HR Shared Services function, acting as a first point of contact for HR‐related queries across the Group, including Boughey, Agriculture and Fuels. This role is responsible for delivering efficient, accurate, and customer focused HR administrative support across the full employee lifecycle, while ensuring data integrity, confidentiality, and compliance across HR systems.

Why NWF Group?

• Monday to Friday
• 33 days holiday incl bank holidays with the option to buy more
• Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
• Extensive progression opportunities across the wider group that has 2 other businesses
• Incentive and company days out
• Extensive training opportunities with funded accredited courses
• Medicash
• Long service awards
• The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on‑site parking

Day to Day

• Act as a first point of contact for HR queries, providing timely and accurate responses or escalating where appropriate
• Manage and resolve a high volume of administrative queries across the employee lifecycle (e.g. onboarding, contractual changes, leavers)
• Maintain accurate and up‑to‑date employee records across HR systems, ensuring data integrity, confidentiality, and compliance with GDPR and company policies
• Handle sensitive employee data with a high level of discretion, ensuring information is only shared appropriately and securely
• Support the processing of HR transactions in line with agreed SLAs and governance standards
• Assist with data requests and reporting, ensuring information is accurate and precise
• Work closely with the wider HR team (Advisory and Business Partnering) to ensure a seamless service to the business
• Provide administrative support for low‑level employee relations cases, under guidance from the Advisory team
• Identify opportunities to improve processes, systems, and ways of working within the Shared Services function
• Contribute to the development of standard operating procedures and continuous improvement initiatives.

What will you bring?

• Previous experience in an HR or administrative role, ideally within a shared services or fast‑paced environment
• Strong attention to detail with a focus on data accuracy, confidentiality, and compliance
• Understanding of GDPR and the importance of handling sensitive data appropriately
• Ability to manage multiple priorities and work to deadlines in a high‑volume environment
• Confident communicator with a customer‑focused approach
• Strong organisational and problem‑solving skills
• Comfortable working with HR systems and data (e.g. Excel, HRIS platforms)
• Proactive mindset with a willingness to suggest improvements and challenge existing processes
• Someone who thrives in a structured, process‑driven environment but is also comfortable with change
• A team player who takes ownership and accountability for their work
• An individual who is keen to learn and develop within HR
• Someone who brings fresh thinking and ideas to help shape and embed a successful HR Shared Services function

Who are NWF Group?

NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.