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- Tasks: Manage customer accounts and ensure smooth operations from enquiry to installation.
- Company: Join NWF Fuels, a leading fuel distributor with a focus on customer service.
- Benefits: Enjoy competitive salary, bonuses, flexible hours, and extensive holiday options.
- Why this job: Build strong relationships while making a real impact in a growing company.
- Qualifications: Experience in account management and excellent communication skills are preferred.
- Other info: Great career progression opportunities and a supportive team environment.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a confident, organised, and customer‑focused Senior Account Manager to join our growing team. This is a hands‑on role where you’ll take end to end ownership of Fuel Tank Sales. Working from inbound customer enquiries—no cold calling required. You’ll be the key point of contact for customers, ensuring they receive excellent service from initial enquiry through to installation and invoicing. If you enjoy building strong relationships, managing operational tasks, and keeping everything running smoothly behind the scenes, this role offers a great blend of customer interaction and practical coordination.
Why NWF Fuels?
- Competitive base salary plus quarterly bonus
- Company car
- Flexible part time hours - minimum 3 days per week
- 1 day per week in the office
- 33 days holiday including bank holidays with the option to purchase more!
- Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
- Extensive progression opportunities across the wider group that has 2 other businesses
- Incentive and company days out
- Extensive training opportunities with funded accredited courses
- Medicash
- Long service awards
- The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on‑site parking
Day to Day
- Respond promptly and professionally to inbound customer queries
- Attend customer sites across the Faringdon area to assess requirements
- Prepare and deliver accurate quotations
- Oversee and complete invoicing for completed work
- Coordinate and manage drivers/installation teams to ensure timely delivery and installation of fuel tanks
- Liaise with suppliers to monitor stock levels, place orders, and manage replenishment
- Maintain strong working relationships with customers, suppliers, and internal teams
- Ensure all work meets company standards for safety, quality, and customer satisfaction
What will you bring?
- Previous experience in an account management role would be advantageous
- Excellent interpersonal and communication skills with the ability to build relationships with our customers
- Full driving license with the ability and willingness to travel regularly to customer sites across the Faringdon area
- Computer literate with the ability to pick up new systems
Who are NWF Fuels?
NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!
What makes NWF Fuels different?
Our commitment to the customer and our focus on service is what sets us apart in the market, and our people are the driving force! We supply a range of fuel related products throughout the UK to domestic, agricultural, commercial and retail customers through our modern fleet of over 155 tankers and a strategically located depot network allowing us to service more than 113k customers. The business has grown organically and through acquisition currently standing as the third largest fuel distributor in the UK – we plan to climb higher and want you to be a part of it!
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Senior Account Manager in Faringdon employer: NWF Group
Contact Detail:
NWF Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in Faringdon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on NWF Fuels. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Senior Account Manager, you'll be all about building relationships. Think of examples from your past where you've successfully managed customer interactions or resolved issues. This will help you shine during those crucial interview moments.
✨Tip Number 3
Be ready to talk logistics! Since this role involves coordinating installations and managing drivers, brush up on your organisational skills. Be prepared to discuss how you’ve handled similar tasks in the past and how you keep everything running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role.
We think you need these skills to ace Senior Account Manager in Faringdon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in account management and customer service. We want to see how your skills align with the role of Senior Account Manager, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role is all about building relationships, let your personality shine through in your written application. Use clear and engaging language to demonstrate your excellent interpersonal skills, as we’re looking for someone who can connect with our customers effortlessly.
Be Professional Yet Approachable: While it’s important to maintain a professional tone, don’t be afraid to inject a bit of your own style into your application. We appreciate authenticity, so feel free to express your enthusiasm for the role and the company in a friendly manner.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, you’ll get to explore more about what makes NWF Fuels a great place to work!
How to prepare for a job interview at NWF Group
✨Know Your Customer Service Basics
As a Senior Account Manager, you'll be the face of the company for customers. Brush up on your customer service skills and think about how you can demonstrate your ability to build strong relationships. Prepare examples from your past experiences where you've successfully managed customer interactions.
✨Familiarise Yourself with Fuel Tank Sales
Since this role involves taking ownership of Fuel Tank Sales, do some research on the industry and the specific products NWF Fuels offers. Being knowledgeable about fuel-related products will show your genuine interest in the role and help you answer technical questions confidently.
✨Prepare for Operational Questions
This position requires excellent organisational skills. Be ready to discuss how you manage operational tasks, coordinate teams, and ensure timely deliveries. Think of specific instances where you’ve successfully juggled multiple responsibilities and kept everything running smoothly.
✨Showcase Your Communication Skills
Excellent interpersonal and communication skills are key for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer about their expectations for communication within the team and with customers.