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For Companies At a Glance
- Tasks: Engage with customers through calls, handle orders, and deliver top-notch service.
- Company: Join NWF Fuels, a leading fuel distributor in the UK with a focus on customer service.
- Benefits: Earn over £40k OTE, enjoy 25 days holiday, and access fitness sessions and rewards.
- Why this job: Be part of a dynamic team, grow your career, and enjoy a supportive work culture.
- Qualifications: Bring a friendly attitude, resilience, and strong communication skills; PC literacy is essential.
- Other info: Work Monday to Friday, no evenings or weekends, with opportunities for extra holidays.
Overview
Join to apply for the Trainee Sales Advisor role at NWF Fuels
We are looking for motivated and enthusiastic individuals who like to achieve and be rewarded for hard work. The role involves taking orders over the phone from customers, handling inbound and outbound calls, and delivering excellent customer service in a fast-paced, team-based environment.
Responsibilities
- Answer inbound calls with confident negotiation skills
- Make outbound sales calls, build rapport with prospective customers
- Respond to emails in a timely manner
- Pricing and entering order details on the system
- Deal with customer queries and deliver great service
- Hit monthly sales and productivity targets
- Aspire to move up as the business grows
What you should be able to bring to the role
- An upbeat, friendly approach to speaking with customers
- Resilience and attention to detail
- Ability to work under pressure
- Effective listening and excellent communication skills on all platforms
- PC literate
What’s On Offer
- Amazing OTE potential over £40k
- Weekend trip abroad for top performers
- Quarterly rewards for top performing team and manager
- Work Monday to Friday – 8:30 to 5 (no evenings, weekends, or bank holidays)
- 25 days holiday plus bank holidays
- Opportunity to purchase up to 5 extra holidays per year
- Monthly employee recognition awards
- Long service awards
- Access to free virtual fitness sessions
- Contributory workplace pension scheme
- Healthcare cashback plan
- Employee assistance programme
- Cycle to work scheme
- Life assurance
Why Choose NWF Fuels
NWF Fuels has a modern fleet and depot network, supplying a comprehensive range of fuel-related products coast-to-coast across England and Wales. The business focuses on service and the customer, and is a major fuel distributor in the UK. NWF Fuels is part of the AIM-listed NWF Group.
If this opportunity sounds like a great fit, we would be delighted to receive your application and look forward to potentially welcoming you to the team at NWF Fuels.
Job Details
- Seniority level: Internship
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Oil and Gas
Referrals increase your chances of interviewing at NWF Fuels by 2x
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Trainee Sales Advisor employer: NWF Fuels
Contact Detail:
NWF Fuels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Sales Advisor
✨Tip Number 1
Familiarise yourself with the fuel industry and NWF Fuels specifically. Understanding their products and services will help you engage confidently with customers and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Practice your phone communication skills. Since the role involves handling inbound and outbound calls, consider role-playing scenarios with friends or family to improve your negotiation and rapport-building abilities.
✨Tip Number 3
Showcase your resilience and ability to work under pressure by preparing examples from past experiences. Think of situations where you successfully managed stress or met tight deadlines, as these will resonate well with the hiring team.
✨Tip Number 4
Highlight your teamwork skills. Since this role is in a team-based environment, be ready to discuss how you've collaborated with others in previous roles or projects, demonstrating your ability to contribute positively to a team dynamic.
We think you need these skills to ace Trainee Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Trainee Sales Advisor role. Emphasise your customer service experience, communication skills, and any sales-related achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at NWF Fuels and how your skills can contribute to their success.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description such as resilience, attention to detail, and effective communication. Provide examples of how you've demonstrated these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at NWF Fuels
✨Show Your Enthusiasm
Make sure to convey your motivation and enthusiasm for the role. NWF Fuels is looking for individuals who are eager to achieve and be rewarded for their hard work, so let your passion shine through during the interview.
✨Demonstrate Effective Communication Skills
Since the role involves handling inbound and outbound calls, practice your communication skills beforehand. Be clear, concise, and friendly in your responses, showcasing your ability to build rapport with customers.
✨Prepare for Common Sales Scenarios
Anticipate questions related to sales techniques and customer service scenarios. Think of examples from your past experiences where you successfully handled customer queries or made a sale, as this will demonstrate your capability in a fast-paced environment.
✨Highlight Your Resilience
The job requires working under pressure, so be ready to discuss how you've managed challenging situations in the past. Share specific instances where you maintained a positive attitude and delivered great service despite difficulties.
