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For Companies At a Glance
- Tasks: Manage inbound customer queries and convert quotes into orders.
- Company: Join a leading company in the heating oil market.
- Benefits: Competitive salary, commission opportunities, and generous holiday allowance.
- Why this job: Deliver first-class service while earning extra through commissions.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Monday to Friday role with options for additional holiday.
The predicted salary is between 30000 - 42000 £ per year.
Our Inbound Customer Service Sales Executives are responsible for managing inbound customer queries serving the heating oil market from both existing and new customers. Providing first class customer service and using this to convert quotes into orders placed!
If your CV is ready and you are confident this is the role for you, make sure to apply as soon as possible.
Why NWFFuels?
- Competitive salary plus commission opportunity
- Monday to Friday
- 33 days holiday including bank holidays with the option to buy more
Inbound Customer Service & Sales Executive employer: NWF Fuels
Contact Detail:
NWF Fuels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Customer Service & Sales Executive
✨Tip Number 1
Get to know the company! Research NWFFuels and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be managing inbound queries, think of common scenarios you might face and how you'd handle them. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at NWFFuels.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Inbound Customer Service & Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and sales. We want to see how you've managed customer queries and converted leads into orders, so be specific about your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Inbound Customer Service & Sales Executive role. Share your passion for providing first-class service and any relevant experiences.
Showcase Your Communication Skills: Since this role involves managing inbound queries, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible. Don’t wait too long – apply ASAP!
How to prepare for a job interview at NWF Fuels
✨Know Your Product
Familiarise yourself with the heating oil market and the services offered by the company. Being able to discuss their products confidently will show that you're genuinely interested and prepared.
✨Customer Service Scenarios
Prepare for common customer service scenarios you might face in the role. Think about how you would handle difficult customers or tricky situations, and be ready to share your thought process during the interview.
✨Highlight Your Sales Skills
Since this role involves converting quotes into orders, be sure to highlight any previous sales experience. Share specific examples of how you've successfully closed deals or upsold products in the past.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.
