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For Companies At a Glance
- Tasks: Assist customers with queries and ensure top-notch service delivery.
- Company: Join a well-established team at NWF Fuels, known for its high performance.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Why this job: Be the voice of our customers and make a real difference in their experience.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Fast-paced work environment with a focus on teamwork and customer satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
NWF Fuels are recruiting a Customer Service Advisor to join our well-established, high performing, fast paced team, based in Hampswaithe. Our customers are at the centre of our business and providing the best possible service is paramount.
The Customer Service Advisor is responsible for handling queries through to resolution in a timely manner and supporting the sales function.
Customer Service Advisor in Harrogate employer: NWF Fuels
Contact Detail:
NWF Fuels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Harrogate
✨Tip Number 1
Before you even think about applying, make sure you know the ins and outs of what a Customer Service Advisor does. Familiarise yourself with the key responsibilities and skills mentioned in the job description. This will help you tailor your approach and show that you’re genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on common customer service scenarios and how you would handle them. This will boost your confidence and help you articulate your thoughts clearly during the real deal.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees at NWF Fuels on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. You never know, they might even put in a good word for you!
✨Tip Number 4
When you’re ready to apply, head straight to our website. We’ve got all the latest job openings listed there, and applying directly through us can sometimes give you an edge. Plus, it shows you’re proactive and really keen on joining our team!
We think you need these skills to ace Customer Service Advisor in Harrogate
Some tips for your application 🫡
Keep Your CV Fresh: Before you hit that apply button, make sure your CV is up to date. Highlight any relevant experience that shows off your customer service skills and how you can contribute to our fast-paced team.
Read the Job Specs Carefully: Take a good look at the job description before applying. Understanding what we’re looking for will help you tailor your application and show us why you’re the perfect fit for the Customer Service Advisor role.
Showcase Your Skills: In your application, don’t just list your previous jobs. Tell us about specific situations where you’ve handled customer queries or resolved issues. We want to see how you can bring your experience to our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at NWF Fuels
✨Know the Company Inside Out
Before your interview, take some time to research NWF Fuels. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face in this role. Prepare examples from your past experiences where you successfully resolved issues or handled difficult customers. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen actively and respond thoughtfully to the interviewer’s questions, showing that you value effective communication.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
