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- Tasks: Handle customer queries and support sales by converting quotes into orders.
- Company: Join NWF Fuels, a well-established and high-performing team in Crewe.
- Benefits: Earn £11,428.56 per annum plus bonuses, with flexible hours and enhanced overtime pay.
- Why this job: Be part of a customer-focused team and make a real difference in service delivery.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Enjoy 33 days holiday and potential for permanent role after fixed term.
The predicted salary is between 11428 - 11428 £ per year.
NWF Fuels are recruiting a Customer Service Advisor to join our well-established, high performing, fast paced team, based out of our head office in Crewe. Our customers are at the centre of our business and providing the best possible service is paramount.
The Customer Service Advisor is responsible for handling queries through to resolution in a timely manner and supporting the sales function through converting previous quotations into orders.
Why NWF Fuels?
- £11,428.56 per annum plus bonus opportunity
- Flexible on hours preference - 18 hours per week part time
- Optional Saturday paid at enhanced overtime rate of 1.5x hourly rate
- Initially fixed term to April 2026 to support through the peak period - permanent opportunity for the right candidate
- 33 days holiday including
Part Time Customer Service Executive in Crewe employer: NWF Fuels
Contact Detail:
NWF Fuels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Customer Service Executive in Crewe
✨Tip Number 1
Get to know NWF Fuels! Research the company, its values, and what makes them tick. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve handled tricky situations or turned a complaint into a compliment. We want you to shine in those interviews, so be ready to share your experiences!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at NWF Fuels. Plus, it shows you’re proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the extra step to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Part Time Customer Service Executive in Crewe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Executive role. Highlight your relevant experience and skills that match what NWF Fuels is looking for. We want to see how you can bring value to our team!
Show Your Passion for Customer Service: In your application, let us know why you love helping customers. Share examples of how you've gone above and beyond in previous roles. We’re all about putting customers at the centre of our business, so show us you get that!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NWF Fuels
✨Know the Company Inside Out
Before your interview, take some time to research NWF Fuels. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Customer Scenarios
As a Customer Service Executive, you'll be dealing with queries daily. Think of examples from your past experiences where you've successfully resolved customer issues. Be ready to discuss these scenarios during the interview to demonstrate your problem-solving skills.
✨Showcase Your Communication Skills
Effective communication is key in customer service. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as approachable and professional.
✨Ask Insightful Questions
At the end of the interview, when they ask if you have any questions, make sure to have a few prepared. Inquire about the team dynamics or how success is measured in the role. This shows that you're thinking ahead and are genuinely interested in contributing to the team.