At a Glance
- Tasks: Lead and coach a team of Account Executives to boost customer retention and sales.
- Company: Join NWF Fuels, a dynamic company focused on growth and teamwork.
- Benefits: Enjoy a competitive salary, bonuses, and 33 days holiday per year.
- Other info: Access to training, discounts, and excellent career progression opportunities.
- Why this job: Make a real impact by driving sales and developing talent in a supportive environment.
- Qualifications: Experience in sales leadership and a passion for coaching others.
The predicted salary is between 34000 - 40000 £ per year.
The Account Executive Team Leader runs one of two pods within the region's internal account management function: day-to-day supervision of a group of Internal Account Executives whose job is to turn every existing-customer call into a retention and growth outcome. This is a frontline sales leadership role. The Team Leader listens to calls, coaches technique, and holds the pod to its sales conversation and conversion targets as closely as its service standards.
The Team Leader also directly line-manages the Peak Fixed Term Contract Account Executives brought in during busier trading periods, from induction through to performance during their contract. Bringing a temporary hire up to standard quickly is a real part of this job, not an occasional inconvenience.
Why NWF Fuels?
- Monthly Pay: £34,000 to £40,000 per annum dependant on experience
- Bonus: Up to 10% bonus opportunity based on performance
- Shifts: Monday to Friday
- Holidays: 33 days per year including bank holidays
- Progression Opportunities: Clear progression pathways both within the Fuels sales structure and across the wider group that operates 2 other businesses
- Training Opportunities: Funded, accredited courses
- Medicash: Cashback on routine medical expenses such as dental, optical, physiotherapy and more!
- Shopping Discounts: Save with discounts at major retailers like Sainsbury's, Morrisons, Currys, Debenhams and more!
- Travel Savings: Discounts on flights, hotels, and airport parking
- Entertainment Offers: Reduced prices at over 400 cinemas across the UK, including savings on drinks and snacks
- Dining and Lifestyle: Access to deals on restaurants, leisure activities, and other lifestyle services
- Enhanced Policies: Enhanced maternity and paternity leave
- The Usual: Company Pension Scheme, Life Assurance, Cycle to Work Scheme, Employee Assistance Programme including counselling, legal and financial support, Free Refreshments, Free Secure On-Site Parking!
Day to Day
- Team leadership and coaching
- Lead, coach and performance-manage a pod of Internal Account Executives, including day-to-day supervision and regular one-to-ones
- Listen to calls regularly and coach individuals on sales conversation technique, not just call quality and tone
- Set clear individual targets for each Account Executive, aligned to the pod's overall commercial plan
- Identify underperformance early and act on it, through coaching first and formal performance management where coaching isn't enough
- Recognise and share good practice within the pod, particularly around converting a service call into a sales outcome
Managing Peak Fixed Term Contract hires
- Own direct line management of the Peak Fixed Term Contract Account Executives assigned to the pod during peak trading
- Deliver a fast, structured induction so fixed-term hires reach a productive standard quickly
- Set clear, achievable targets for fixed-term hires appropriate to a short contract, and monitor performance closely from week one
- Manage the practical realities of a fixed-term workforce: contract dates, handover of accounts at the end of the contract, and a fair, consistent standard applied to permanent and fixed-term colleagues alike
Sales and commercial performance
- Own pod-level performance against targets for retention, revenue, cross-sell and upsell
- Monitor sales conversation activity and conversion rate for every Account Executive in the pod and address gaps directly
- Maintain high conversion rates across inbound and outbound contact and drive consistent execution of the wider commercial strategy at pod level
- Report pod performance and forecast accurately to the Internal Customer Retention
Account Executive Team Leader employer: NWF Fuels
NWF Fuels is an exceptional employer, offering a dynamic work environment in Kenilworth where customer service excellence is at the forefront of our operations. With competitive pay, generous holiday allowances, and clear pathways for career progression, we invest in our employees' growth through funded training opportunities and a supportive culture. Our commitment to employee well-being is reflected in our enhanced policies and a range of lifestyle benefits, making NWF Fuels a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive Team Leader
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Executive Team Leader at NWF Fuels, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including NWF Fuels. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Executive Team Leader. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Executive Team Leader
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for NWF Fuels:When writing your cover letter, make sure to tailor your message specifically for NWF Fuels. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at NWF Fuels
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show NWF Fuels that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show NWF Fuels that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with NWF Fuels’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
