At a Glance
- Tasks: Coordinate care packages and manage a team of dedicated Home Care Assistants.
- Company: Join NWCare, a family-run agency with over 50 years of community service.
- Benefits: Competitive hourly rate, mileage paid, and opportunities for professional development.
- Other info: Flexible working hours and internal career progression available.
- Why this job: Make a real difference in people's lives while growing your career in healthcare.
- Qualifications: QCF Level 3 in Health and Social Care and previous care coordination experience required.
NWCare is a family run domiciliary care agency serving the community in healthcare in Northern Ireland for well over 50 years. We are recruiting Area Service Managers/Care Coordinator for our Ballykelly branch.Please note: Criteria for this role is that you apply for an Enhanced AccessNI certificate.To organise and supervise the delivery of home care support services to Service Users in their own homes. To work in a flexible and reliable manner in response to the needs of the service. To manage a team of Home Care Assistants. To reinforce and ensure compliance within the Domiciliary Care Agencies Minimum Standards. To ensure that a quality care service is delivered to all Service Users. To work within GDPR legislation.
Responsibilities
- Accept, allocate and process referrals for new care packages
- Accept and process changes and amendments to existing care packages
- Prepare rotas by matching Service Users to domiciliary care workers, ensuring that the domiciliary care skills and competencies are compatible
- Monitor and report changes in Service User condition to key worker
- Organise and lead staff meetings
- Manage time sheets, prepare paperwork for payroll and notify payroll of variations as appropriate, via either manual or electronic process
- Participate in the out of hours cover rota
- Undertake Service User assessment and risk assessment for Service Users
- Maintain accurate and confidential records in accordance with company policy
- Assist with the monitoring an evaluation of service provision
- Assist Registered Manager in the recruitment of domiciliary care workers
- Identify training and development needs within their team of domiciliary care workers and ensure induction training
- Ensure Service User and care staff meet in accordance with company policy and procedures and ensure dignity, respect, equality and diversity
- Record and report to the Registered Manager any compliments, complaints, accidents, incidents and untoward events and complete necessary documentation
- Assist the Registered Manager and Human Resources Manager in processes, when required
- Provide care package to Service Users in an emergency situation
- Participate in mandatory training as required
- Ensure area PMMRs are within company benchmark
- Ensure Services are managed in compliance with RQIA standards
- Ensure an effective, safe and well led service delivery
- Cover the on-call phone on a rota basis
Skills and Qualifications
- Good general education to include good numeracy and literacy skills
- Minimum of QCF Level 2 in Health and Social Care
Further Information
We offer our staff:Excellent hourly rateMileage paidAnnual leave on a pro rata basisNISCC - Post registration training learningOn-line learningTraining academies throughout Northern IrelandPractical paid trainingCPD approved certificate for trainingQCF Levels 2, 3 and 5 qualificationsInternal career progressionMentoring arrangementsUniforms suppliedExperienced care company with over 50 years in healthcareRecommend a Friend incentive - any of our staff who recommend someone who comes to work for NWCare will receive a voucher (no limit to number)
Vacancy ID 1767765 Job ref. ASM/BK/25/0025 Job Sector Carers and Support Workers,General Management Area Derry or Londonderry Location Ballykelly, Limavady Salary £30,681.44 per annum plus generous on-call allowance and mileage allowance No. vacancies 1 Contract Type Permanent Weekly hours 37.5 Published date 08/04/2026 Closing date 08/05/2026 Worktime 9.00am - 5.00pm, days to be confirmed
Area: Derry or Londonderry
Closing date: 30 Apr 2026
Care Coordinator/Area Service Manager in Limavady employer: Nwcare
NWCare is an exceptional employer, offering a supportive and family-oriented work culture that prioritises the well-being of both employees and Service Users. With over 50 years of experience in healthcare, we provide extensive training and development opportunities, including QCF qualifications and mentoring arrangements, ensuring that our staff can grow and thrive in their careers. Located in Ballykelly, our team enjoys competitive pay, mileage reimbursement, and a generous on-call allowance, making NWCare a rewarding place to work for those passionate about delivering quality care.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator/Area Service Manager in Limavady
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Nwcare for the Care Coordinator/Area Service Manager role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Care Coordinator/Area Service Manager in Limavady
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Nwcare, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Nwcare, and how you can make a difference!
How to prepare for a job interview at Nwcare
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Nwcare.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Nwcare appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Nwcare supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
