At a Glance
- Tasks: Lead HR initiatives, manage employee relations, and ensure compliance in a growing care provider.
- Company: Nwando Care, a CQC-registered care provider with a mission-driven approach.
- Benefits: Competitive salary, 32 days leave, pension scheme, and supportive leadership.
- Other info: Ideal for those who thrive in dynamic environments and enjoy building effective HR systems.
- Why this job: Shape the HR function from the ground up and make a real difference in care.
- Qualifications: 3+ years HR experience, strong knowledge of compliance, and ability to handle tough conversations.
About Nwando Care
We’re a CQC-registered care provider operating across North London and Hertfordshire. We deliver domiciliary care & supported living for people with learning disabilities, mental health, autism, and complex needs. We were founded by someone with lived experience of the care system, and that shapes everything we do!
About the Role
This isn’t a role where you’ll be maintaining a perfectly tidy HR function! We are a workforce going through transition, and a growing business that needs HR foundations. You’ll be the sole HR lead, reporting into the Directors, and you’ll need to be comfortable owning the full HR and compliance agenda from day one.
We need someone who’s thorough, can work independently, and — importantly — isn’t afraid to have difficult conversations. If you’ve worked in care before, you’ll know that safer recruitment compliance isn’t optional and that personnel files need to be bulletproof. If things aren’t right, we need you to say so clearly, regardless of who needs to hear it.
What You’ll Actually Be Doing
- Managing all employee relations casework — disciplinaries, grievances, performance management, sickness absence. You’ll need to be confident running these processes properly and seeing them through.
- Overseeing recruitment end-to-end, from advertising through to onboarding, making sure every hire meets CQC safer recruitment standards before they start.
- Managing DBS checks, Update Service monitoring, right-to-work compliance, and keeping our single central record accurate and up to date.
- Supporting managers with HR advice day-to-day. Our operational managers are strong on care delivery but they need a knowledgeable HR lead backing them up.
- Keeping us inspection-ready. Whether it’s CQC, PAMMS, or local authority contract monitoring, our people files need to stand up to scrutiny at any point.
- Supporting the business through workforce restructuring.
- Developing and maintaining HR policies that meet regulatory requirements and actually work in practice — not just policies that sit in a folder.
What We’re Looking For
- Solid HR generalist experience — minimum 3 years, ideally in health and social care or another regulated sector.
- Strong knowledge of safer recruitment, DBS processes, and CQC compliance requirements. This is non-negotiable.
- Proven experience running disciplinaries, grievances, and performance management processes. We need someone who follows through, not someone who avoids confrontation.
- CIPD Level 5 or equivalent experience. We care more about what you can do than what certificate you hold, but the knowledge base matters.
- Experience with sponsored worker compliance and Home Office right-to-work requirements is a strong advantage.
- Comfortable working autonomously. The HR Team is a small team.
- Good judgement and discretion. You’ll handle sensitive information daily and we need someone who can be trusted completely.
Honest Note
This role isn’t for everyone. If you prefer a steady-state HR function where everything is already in order, this probably isn’t the right fit. But if you’re someone who gets satisfaction from building things properly, who can walk into a messy situation and bring structure to it, and who takes pride in getting compliance right — we’d genuinely like to hear from you.
What We Offer
- £40,000 – £55,000 salary depending on experience.
- 32 days annual leave including bank holidays.
- Pension scheme.
- A leadership team that will back you when you need to make tough calls.
- The chance to shape the HR function of a growing care provider from the ground up.
NO RECRUITERS PLEASE
Human Resources Manager in Wood Green employer: Nwando Care
At Nwando Care, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of those we serve. Our supportive work culture fosters autonomy and encourages personal growth, allowing you to shape the HR function of a growing care provider while enjoying generous benefits such as 32 days of annual leave and a pension scheme. Join us in North London and Hertfordshire, where your expertise will be valued, and your contributions will directly influence the quality of care we provide.
StudySmarter Expert Advice🤫
We think this is how you could land Human Resources Manager in Wood Green
✨Tip Number 1
Get to know the company inside out! Research Nwando Care, their values, and the specific challenges they face in HR. This will help you tailor your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice those tough conversations! Since this role requires someone who isn’t afraid of confrontation, role-play potential scenarios with a friend or mentor. This will boost your confidence and prepare you for real-life discussions.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and expectations. Plus, it might just give you an edge when it comes to your application!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Nwando Care.
We think you need these skills to ace Human Resources Manager in Wood Green
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role! Highlight your HR experience, especially in health and social care. We want to see how your skills match our needs, so don’t be shy about showcasing your relevant achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share your passion for HR in the care sector and how your experience aligns with our mission at Nwando Care.
Showcase Your Compliance Knowledge:Since compliance is key for us, make sure to mention your understanding of safer recruitment and CQC standards. We need someone who can hit the ground running, so let us know how you’ve tackled these challenges in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process! It helps us keep track of applications and ensures you don’t miss any important details. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Nwando Care
✨Know Your Stuff
Make sure you brush up on your HR knowledge, especially around safer recruitment and CQC compliance. Familiarise yourself with the specific challenges faced in the care sector, as this will show that you understand the unique environment Nwando Care operates in.
✨Prepare for Tough Conversations
Since this role involves handling difficult situations like disciplinaries and grievances, think about examples from your past where you've successfully navigated tough conversations. Be ready to discuss how you approach these scenarios and what strategies you use to ensure a fair process.
✨Showcase Your Independence
As the sole HR lead, you'll need to demonstrate that you can work autonomously. Prepare examples of times when you've taken initiative or led projects independently. This will reassure them that you can handle the responsibility that comes with the role.
✨Be Inspection-Ready
Highlight your experience with maintaining accurate personnel files and compliance records. Discuss how you've ensured that your previous workplaces were always ready for inspections, as this is crucial for Nwando Care's operations. Being proactive in this area will set you apart.
