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- Tasks: Lead and inspire a dedicated team while ensuring high-quality care for clients.
- Company: Nwando Care Services, a family-run business with over 13 years of excellence.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while shaping the future of care services.
- Qualifications: Experience in management within a CQC-regulated service and strong leadership skills.
- Other info: Join a passionate team committed to providing outstanding, person-centred support.
The predicted salary is between 36000 - 60000 £ per year.
Nwando Care Services is a family-operated domiciliary care company with over 13 years of successful operation. We are distinguished by our commitment to excellence in care and our unwavering dedication to our clients. We are proud to be rated as a "Good" provider by the Care Quality Commission (CQC), which reflects our exceptional standards and quality of service. Our mission is centred on providing outstanding, person-centred support and community-based services, ensuring individuals achieve the highest possible level of independence.
Our Services:
- Adult Care Services:
- Home Care
- Supported Living
- Live-in Care
- Reablement & Hospital Discharge
- Specialist & Complex Care
- End-of-Life Care
This is a pivotal role for an experienced manager to take full operational and clinical responsibility for our service. You will step in to lead, develop, and inspire our dedicated team of six Care Coordinators. We are looking for a strong clinical leader (ideally a Registered Nurse) who can provide robust clinical governance, and a commercially astute operator who is passionate about expanding a premium, private-led care business. You will have the autonomy to shape the service, influence growth, and be rewarded for your scaling success.
Key Responsibilities:
- Team Leadership: Directly line manage, mentor, and supervise our team of 6 Care Coordinators, fostering a culture of collaboration, accountability, and excellence.
- Clinical Governance (Lead Role): Act as the clinical lead for the service. Provide expert advice on complex care packages, medication management, and clinical decision-making, ensuring all care is safe, effective, and evidence-based.
- Quality & Compliance: Take full responsibility for CQC compliance, leading on audits, incident management, and continuous improvement. This role is key to maintaining and building upon our CQC "Good" rating.
- Business Growth: Utilise your commercial awareness to drive the strategic growth of the service. You will be instrumental in expanding our private client base and scaling the business.
- Operational Management: Oversee all day-to-day operations, from client assessments and care planning to staff rostering and stakeholder engagement (e.g., families, GPs, Local Authorities).
About You (The Ideal Candidate):
- Level 5 Diploma in Leadership for Health and Social Care (or actively working towards it).
- A valid UK driver’s licence and access to your own vehicle.
- Proven experience in a management role within a CQC-regulated domiciliary care or supported living service.
- A strong track record with CQC inspections and an in-depth knowledge of regulations.
- Excellent leadership skills and commercial awareness.
If you are a clinically-astute and commercially-driven manager ready to take the next step, we would love to hear from you. Please send your CV and a covering letter explaining why you are the perfect fit for this role to Nwando Care is an equal opportunities employer and is committed to safeguarding and promoting the welfare of vulnerable adults. All successful applicants will be subject to an enhanced DBS check.
Care Manager in London employer: Nwando Care Ltd
Contact Detail:
Nwando Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Care Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Nwando Care Services thoroughly. Understand their values, mission, and the specifics of the role. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've successfully managed teams and improved care services in the past. This is your chance to shine and demonstrate why you're the perfect fit for the role!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Nwando Care Services and contributing to their mission of providing outstanding care.
We think you need these skills to ace Care Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Care Manager role. Highlight your relevant experience in management and clinical governance, and don’t forget to showcase your leadership skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Nwando Care Services. Share your passion for person-centred care and how your background aligns with our mission. We love hearing personal stories that connect to our values.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Did you lead a successful project or improve compliance ratings? We want to know how you've made a difference in your previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Nwando Care Ltd
✨Know Your Stuff
Make sure you’re well-versed in the specifics of Nwando Care Services. Familiarise yourself with their mission, values, and the services they offer. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Care Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed conflicts, or improved service quality. Be ready to discuss how you can inspire and mentor the Care Coordinators.
✨Understand Clinical Governance
Brush up on clinical governance principles and be prepared to discuss how you would ensure compliance with CQC standards. Think about specific strategies you’ve implemented in previous roles that have led to successful audits or improved care outcomes.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Practice responding to hypothetical situations related to complex care packages or staff management, showcasing your clinical expertise and commercial awareness.
