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For Companies At a Glance
- Tasks: Lead and inspire a team to provide exceptional care and support.
- Company: Family-operated care service with a strong commitment to excellence.
- Benefits: Competitive salary, career growth, and the chance to make a real difference.
- Why this job: Shape the future of care services and impact lives positively.
- Qualifications: Experience in care management and a Level 5 Diploma in Leadership.
- Other info: Join a supportive team dedicated to high-quality care.
The predicted salary is between 36000 - 60000 £ per year.
Nwando Care Services is a family-operated domiciliary care company with over 13 years of successful operation. We are distinguished by our commitment to excellence in care and our unwavering dedication to our clients. We are proud to be rated as a "Good" provider by the Care Quality Commission (CQC), which reflects our exceptional standards and quality of service. Our mission is centred on providing outstanding, person-centred support and community-based services, ensuring individuals achieve the highest possible level of independence.
Our Services:
- Adult Care Services: Home Care, Supported Living, Live-in Care, Reablement & Hospital Discharge, Specialist & Complex Care, End-of-Life Care
- Residential Care: Ofsted-registered homes providing safe, therapeutic environments for children and young people aged 8–17 with emotional and behavioural needs, autism, ADHD, or trauma history.
The Opportunity:
This is a pivotal role for an experienced manager to take full operational and clinical responsibility for our service. You will step in to lead, develop, and inspire our dedicated team of six Care Coordinators. We are looking for a strong clinical leader (ideally a Registered Nurse) who can provide robust clinical governance, and a commercially astute operator who is passionate about expanding a premium, private-led care business. You will have the autonomy to shape the service, influence growth, and be rewarded for your scaling success.
Key Responsibilities:
- Team Leadership: Directly line manage, mentor, and supervise our team of 6 Care Coordinators, fostering a culture of collaboration, accountability, and excellence.
- Clinical Governance (Lead Role): Act as the clinical lead for the service. Provide expert advice on complex care packages, medication management, and clinical decision-making, ensuring all care is safe, effective, and evidence-based.
- Quality & Compliance: Take full responsibility for CQC compliance, leading on audits, incident management, and continuous improvement. This role is key to maintaining and building upon our CQC "Good" rating.
- Business Growth: Utilise your commercial awareness to drive the strategic growth of the service. You will be instrumental in expanding our private client base and scaling the business.
- Operational Management: Oversee all day-to-day operations, from client assessments and care planning to staff rostering and stakeholder engagement (e.g., families, GPs, Local Authorities).
About You (The Ideal Candidate):
- Level 5 Diploma in Leadership for Health and Social Care (or actively working towards it).
- A valid UK driver’s licence and access to your own vehicle.
- Proven experience in a management role within a CQC-regulated domiciliary care or supported living service.
- A strong track record with CQC inspections and an in-depth knowledge of regulations.
- Excellent leadership skills and commercial awareness.
How to Apply:
If you are a clinically-astute and commercially-driven manager ready to take the next step, we would love to hear from you. Please send your CV and a covering letter explaining why you are the perfect fit for this role to HR@nwandocare.co.uk. Nwando Care is an equal opportunities employer and is committed to safeguarding and promoting the welfare of vulnerable adults. All successful applicants will be subject to an enhanced DBS check.
Care Manager employer: Nwando Care Ltd
Contact Detail:
Nwando Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Care Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your clinical governance knowledge and leadership skills. Be ready to share examples of how you've successfully managed teams and improved care standards in previous roles.
✨Tip Number 3
Show your passion for person-centred care during interviews. Talk about how you’ve made a difference in clients' lives and how you plan to continue that at Nwando Care Services. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our dedicated team at Nwando Care.
We think you need these skills to ace Care Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Care Manager role. Highlight your leadership experience and any relevant qualifications, like your Level 5 Diploma in Leadership for Health and Social Care.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re the perfect fit for Nwando Care Services. Share specific examples of how you've led teams or improved care services in the past.
Showcase Your Clinical Expertise: Since this role involves clinical governance, be sure to mention your experience with complex care packages and CQC compliance. We want to see your passion for safe and effective care!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Nwando Care Ltd
✨Know Your Stuff
Make sure you’re well-versed in Nwando Care Services' mission and values. Familiarise yourself with their CQC rating and what it means for the quality of care they provide. This shows you’re genuinely interested and ready to contribute to their commitment to excellence.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led a team or managed complex care situations. Highlight how you foster collaboration and accountability, as these are key traits they’re looking for in a Care Manager.
✨Understand Clinical Governance
Brush up on your knowledge of clinical governance and compliance standards. Be ready to discuss how you would ensure safe and effective care delivery, and share any relevant experiences that demonstrate your expertise in this area.
✨Think Business Growth
Since they’re looking for someone with commercial awareness, come prepared with ideas on how to expand their private client base. Think about strategies you’ve used in the past to drive growth and be ready to share them during the interview.
