At a Glance
- Tasks: Manage multiple client projects, ensuring outstanding service and communication.
- Company: Dynamic company specialising in POS/POP displays with a fast-paced environment.
- Benefits: Competitive salary, career growth opportunities, and a supportive team culture.
- Other info: Fast-paced role with the chance to develop your career in a thriving industry.
- Why this job: Join a vibrant team and make a real impact on exciting client projects.
- Qualifications: Experience in project management, strong communication, and excellent time management skills.
The predicted salary is between 30000 - 40000 £ per year.
This is a great opportunity for an experienced client‑facing project/account manager, with strong project management skills, looking for their next career move to work in our client services department. We are looking for someone who has worked in a similar type of role, ideally from a POS background.
The role heavily involves internal project management and administration of up to 30 projects at any one time, with an average of 15-20. The ideal candidate will have experience in managing this type of workload. Your role will involve delivering outstanding customer service through excellent communication and attention to detail, to demanding clients, in a fast‑paced environment.
On a daily basis you will be required to manage new client briefs, understand them and prepare them to be presented into the business for processing through various departments. You will usually be handling multiple briefs at various stages of the estimating, development, manufacturing and dispatch phases, whilst at the same time keeping your clients fully informed of the progress of their projects. You will be involved in all aspects of the project management cycle, from start to finish.
Qualifications:
- Have good interpersonal skills.
- Have excellent time management/multi‑tasking skills and are able to prioritise effectively.
- Have excellent reporting skills.
- Have excellent IT skills (MS Office).
- Be comfortable building and maintaining effective client and internal relationships.
- Have exemplary levels of attention to detail.
- Have strong written and verbal communication skills.
- Be target driven with an ability to work independently and efficiently.
- Be methodical, precise, and able to maintain accurate record systems and report accordingly.
- Have good numeracy skills.
Client Services Manager in Leicester employer: nwa-search
Join a dynamic and fast-paced environment as a Client Services Manager, where your project management expertise will be valued and nurtured. Our company prides itself on fostering a collaborative work culture that prioritises employee growth and development, offering ample opportunities for career advancement within the POS/POP industry. Located in a vibrant area, we provide a supportive atmosphere that encourages innovation and excellence in client service, making it an ideal place for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in client services or project management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to client management and project handling. We recommend role-playing with a friend to get comfortable discussing your experience and how you handle multiple projects at once.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed multiple projects simultaneously in past roles. This will demonstrate your ability to juggle tasks and keep clients informed, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Services Manager in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Services Manager role. Highlight your project management experience and any relevant skills from your POS background. We want to see how your past experiences align with what we’re looking for!
Showcase Your Communication Skills:Since this role involves a lot of client interaction, it’s crucial to showcase your strong written and verbal communication skills. Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Detail Your Project Management Experience:We’re interested in how you’ve managed multiple projects simultaneously. Provide specific examples of your workload management and how you kept clients informed throughout the project cycle. This will help us see your organisational skills in action!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at nwa-search
✨Know Your Projects Inside Out
Before the interview, make sure you understand the types of projects the company handles. Familiarise yourself with the POS/POP industry and be ready to discuss how your previous experience aligns with managing multiple projects simultaneously.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients in the past, especially in fast-paced environments.
✨Demonstrate Your Time Management Prowess
Be ready to discuss specific strategies you use to manage your time and prioritise tasks. Think of instances where you successfully juggled multiple briefs and how you kept clients informed throughout the process.
✨Highlight Your Attention to Detail
Prepare to give examples that showcase your meticulous nature. Whether it’s through reporting or maintaining accurate records, demonstrate how your attention to detail has positively impacted your previous projects.
