Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales processes and ensure top-notch customer service from order to delivery.
- Company: Join a leading tech company in video security and access control systems.
- Benefits: Earn up to £28,500 plus bonuses, with 28 days holiday and private health insurance.
- Why this job: Be part of a dynamic team and make a real impact in a growing business.
- Qualifications: Two years in sales support or customer service, strong IT skills, and excellent communication.
- Other info: Enjoy ongoing training, a supportive environment, and great career development opportunities.
The predicted salary is between 28500 - 28500 £ per year.
As a leading technology company in video security and access control systems, NW Security Group Limited offers high-end, intelligent security products and solutions to business customers and public sector organisations throughout the UK.
We are now looking for a Sales Support Administrator to join us on a permanent basis, working either full-time (40 hours/week) or part-time (minimum 32.5 hours/week), Monday to Friday.
The Benefits
- Salary up to £28,500 per annum (full-time), DOE, plus bonus (OTE £31,000)
- Annual performance-based salary review
- 28 days holiday plus Bank Holidays
- Ongoing training and skill development
- Workplace pension
- Company sick pay (after six months probationary period)
- Private Health Insurance after one year of service
- Free membership with the gym next door to the company
This is an exciting opportunity for a proactive sales support or customer service professional to join our forward-thinking organisation. You will step into a varied and fast-paced role where no two days are the same, giving you the chance to build your skills, broaden your experience and play a key part in a growing business. In return, you’ll benefit from an outstanding rewards package that supports your wellbeing, recognises your contribution and provides a strong foundation for your continued development.
The Role
As a Sales Support Administrator, you will support the smooth running of the sales process, ensuring customers receive a high standard of service from order to delivery. Specifically, you will manage customer orders from processing through to fulfilment and invoicing, while arranging product shipments and tracking deliveries. You will keep customers informed throughout, ensuring clear and professional communication at every stage. You will also act as the first point of contact for post-sales enquiries, liaising with customers, suppliers and internal teams to resolve queries and maintain efficient operations. Alongside this, you will support purchasing and stock control activities, ensuring accuracy and organisation across all tasks.
About You
To be considered as a Sales Support Administrator, you will need:
- At a minimum, two years experience in a sales support or customer service role
- Experience using Sage 50 Accounts
- Strong IT skills, including Microsoft Windows, Office 365, Excel and online systems
- Excellent verbal and written communication skills
- A high level of accuracy and attention to detail
- Strong organisational skills and the ability to prioritise tasks
- A team-oriented approach with a can-do attitude
- A friendly and professional manner
Other organisations may call this role Sales Administrator, Customer Service Administrator, Sales Co-ordinator, Order Processor, Sales Support Assistant, Order Processing Administrator, or Sales Support Co-ordinator.
Webrecruit and NW Security Group Limited are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re ready to bring your skills to a busy, customer-focused environment as a Sales Support Administrator, please apply via the button shown.
Sales Support Administrator employer: NW Security
Contact Detail:
NW Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Support Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching NW Security Group Limited and their products. Show us that you’re genuinely interested in what we do. Tailor your answers to reflect how your skills can help us deliver top-notch service to our customers.
✨Tip Number 3
Practice your communication skills! As a Sales Support Administrator, you'll need to keep customers informed and happy. Role-play with a friend or family member to get comfortable with handling queries and providing updates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at NW Security Group Limited.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your relevant experience in sales support or customer service, and don’t forget to mention your skills with Sage 50 Accounts and Microsoft Office. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining NW Security Group Limited and how your background makes you a perfect fit for the role. Keep it professional but let your personality come through – we love a friendly tone!
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent verbal and written communication skills. Use clear and concise language, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our forward-thinking organisation. Don’t miss out on this opportunity!
How to prepare for a job interview at NW Security
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research NW Security Group Limited and their video security solutions. Being able to discuss their offerings shows genuine interest and helps you stand out.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your sales support or customer service experience. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you've successfully handled similar tasks.
✨Master the Tech
Since the role requires using Sage 50 Accounts and Microsoft Office, brush up on these tools before the interview. If you can, mention any relevant experience you have with these systems to show you're ready to hit the ground running.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. This not only shows your enthusiasm but also helps you determine if this is the right fit for you. Ask about team dynamics or opportunities for professional development to demonstrate your long-term interest.