Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the sales process and ensure top-notch customer service from order to delivery.
- Company: Join a leading tech company in video security and access control systems.
- Benefits: Earn up to £28,500 plus bonuses, with 28 days holiday and gym membership.
- Why this job: Be part of a dynamic team and grow your skills in a fast-paced environment.
- Qualifications: Two years in sales support or customer service, strong IT skills, and great communication.
- Other info: Equal opportunities employer committed to diversity and inclusion.
The predicted salary is between 28500 - 28500 £ per year.
Wirral, Merseyside
The Company
As a leading technology company in video security and access control systems, NW Security Group Limited offers high-end, intelligent security products and solutions to business customers and public sector organisations throughout the UK. We are now looking for a Sales Support Administrator to join us on a permanent basis, working either full-time (40 hours/week) or part-time (minimum 32.5 hours/week), Monday to Friday.
The Benefits
- Salary up to £28,500 per annum (full-time), DOE, plus bonus (OTE £31,000)
- Annual performance-based salary review
- 28 days’ holiday plus Bank Holidays
- Ongoing training and skill development
- Workplace pension
- Company sick pay (after six months probationary period)
- Private Health Insurance after one year of service
- Free membership with the gym next door to the company
This is an exciting opportunity for a proactive sales support or customer service professional to join our forward-thinking organisation. You’ll step into a varied and fast-paced role where no two days are the same, giving you the chance to build your skills, broaden your experience and play a key part in a growing business. In return, you’ll benefit from an outstanding rewards package that supports your wellbeing, recognises your contribution and provides a strong foundation for your continued development. So, if you’re looking to take the next step in your career with a growing and supportive organisation, read on and apply today!
The Role
As a Sales Support Administrator, you will support the smooth running of the sales process, ensuring customers receive a high standard of service from order to delivery. Specifically, you will manage customer orders from processing through to fulfilment and invoicing, while arranging product shipments and tracking deliveries. You will keep customers informed throughout, ensuring clear and professional communication at every stage. You will also act as the first point of contact for post-sales enquiries, liaising with customers, suppliers and internal teams to resolve queries and maintain efficient operations. Alongside this, you will support purchasing and stock control activities, ensuring accuracy and organisation across all tasks.
About You
To be considered as a Sales Support Administrator, you will need:
- At a minimum, two years’ experience in a sales support or customer service role
- Experience using Sage 50 Accounts
- Strong IT skills, including Microsoft Windows, Office 365, Excel and online systems
- Excellent verbal and written communication skills
- A high level of accuracy and attention to detail
- Strong organisational skills and the ability to prioritise tasks
- A team-oriented approach with a can-do attitude
- A friendly and professional manner
Other organisations may call this role Sales Administrator, Customer Service Administrator, Sales Co-ordinator, Order Processor, Sales Co-ordinator, Sales Support Assistant, Order Processing Administrator, or Sales Support Co-ordinator.
Webrecruit and NW Security Group Limited are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re ready to bring your skills to a busy, customer-focused environment as a Sales Support Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Sales Support Administrator in Hoylake employer: NW Security
Contact Detail:
NW Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Hoylake
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Support Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Since NW Security Group Limited is all about video security and access control, brush up on their offerings. Show them you’re genuinely interested and ready to contribute!
✨Tip Number 3
Practice your communication skills! As a Sales Support Administrator, you'll need to keep customers informed and handle queries. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at NW Security Group Limited. Let’s get you that dream job!
We think you need these skills to ace Sales Support Administrator in Hoylake
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your relevant experience in sales support or customer service, and don’t forget to mention your skills with Sage 50 Accounts and Microsoft Office.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've provided excellent customer service and managed orders efficiently.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent verbal and written communication skills. Keep it clear, professional, and friendly – just like we do at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at NW Security
✨Know Your Stuff
Before the interview, make sure you understand NW Security Group Limited's products and services. Familiarise yourself with their video security and access control systems, as well as their customer base. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Experience
Highlight your previous experience in sales support or customer service roles. Be ready to discuss specific examples where you've successfully managed customer orders or resolved queries. This will demonstrate your ability to handle the responsibilities of the Sales Support Administrator position.
✨Master the Tech
Since the role requires using Sage 50 Accounts and Microsoft Office 365, brush up on these tools before the interview. If you can, prepare to discuss how you've used them in past roles. This will reassure the interviewers that you're tech-savvy and ready to hit the ground running.
✨Communicate Clearly
As a Sales Support Administrator, clear communication is key. Practice articulating your thoughts clearly and professionally. During the interview, remember to listen carefully to questions and respond thoughtfully, showcasing your excellent verbal and written communication skills.