At a Glance
- Tasks: Lead the showroom, deliver top-notch customer service, and drive sales of stylish home products.
- Company: Established manufacturer and supplier of home and bedroom products in Accrington.
- Benefits: Competitive hourly pay, secure long-term role, and potential for direct employment.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and help customers create their dream bedrooms while boosting your sales skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 16.5 - 16.5 £ per hour.
- Assistant Showroom Manager / Showroom Sales Executive
- Assistant Showroom Manager / Showroom Sales Executive
- Reports to: Showroom Manager / Directors
- Hourly pay: £14.50 – £16.50 per hour (depending on experience)
NW Recruitment Services Ltd are working exclusively in partnership with a well established and successful manufacturer and supplier of home and bedroom products in the Accrington area.
As part of a multi-site business with additional warehousing support, this position offers the opportunity to contribute beyond the showroom.
To support the day-to-day running of the showroom, deliver excellent customer service, and maximise sales of mattresses, beds, bed frames, headboards, bedroom furniture, accessories, and home furnishings.
The role combines showroom leadership, product selling, customer support, and operational responsibility.
Key responsibilities
- Support the Showroom Manager / Director with the daily running of the showroom.
- Deliver high-quality customer service and consultative sales to retail customers.
- Build strong product knowledge across mattresses, beds, bedroom furniture, and accessories.
- Assist customers in selecting suitable products based on comfort, style, budget, and requirements.
- Drive sales performance through proactive selling, upselling, and cross-selling.
- Handle enquiries in person, by phone, and by email.
- Process orders accurately and follow through to completion.
- Maintain showroom presentation, merchandising, and display standards.
- Support stock awareness, product availability checks, and basic inventory control.
- Resolve customer queries and complaints professionally.
- Assist with opening and closing duties, cash handling, and keyholder responsibilities where required.
- Work collaboratively with the wider team to meet sales targets and service standards.
- Keep up to date with product ranges, pricing, promotions, and competitor activity.
This is a secure long-term role, provisionally via NW Recruitment Services Ltd for the initial 12-week probationary period with a view of direct employment following 12 weeks worked.
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Read more employer: NW Recruitment Services Ltd
Join our dynamic team in Lancashire, where we pride ourselves on fostering a collaborative and innovative work culture that values each employee's contributions. As a Joinery Projects Installation Manager, you will benefit from competitive salaries, opportunities for professional growth, and the chance to work on exciting bespoke projects that make a real impact. Our commitment to employee development and a supportive environment makes us an exceptional employer for those seeking meaningful and rewarding careers in the joinery industry.
Contact Details:
NW Recruitment Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Read more
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like NW Recruitment Services Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like NW Recruitment Services Ltd!
We think you need these skills to ace Read more
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at NW Recruitment Services Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at NW Recruitment Services Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show NW Recruitment Services Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at NW Recruitment Services Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
