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- Tasks: Support the Registered Manager and oversee quality service delivery in a busy branch.
- Company: Dynamic care provider focused on quality and community impact.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a difference in people's lives while developing your leadership skills.
- Qualifications: QCF Level 3 in Health and Social Care and 2 years' experience in Domiciliary Care.
- Other info: Join a supportive team with opportunities to work across various locations.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for a Deputy Branch Manager for our busy Belfast branch. The role of the Deputy Manager is to support the Registered Manager and Area Service Managers.
Duties and Responsibilities
- Management of all aspects of company activity within agreed policies and procedures
- Ensure a quality of service to all Service Users
- Ensure that all standards of the Regulation and Quality Improvement Authority are met
- To hold the on‑call phone on a rota basis
- Work within GDPR legislation
Other Duties
- To hold regular reviews and negotiations with Care Managers for all packages of care to be delivered
- To hold regular reviews and negotiations with Trust contracts departments
- To actively participate in all user group forums to keep abreast of changing trends in the delivery of care
- To encourage the development of Area Service Managers to further enhance the growth of the company
- To establish and maintain dialogue with key personnel in local NHS Trusts
Personnel and Training
- To ensure all staff are motivated and directed in the performance of their duties
- To ensure all policies in relation to Industrial Relations, Employee Relations and Personnel Practices are adhered to
- To regularly appraise and assess standards of performance in order to identify areas of strength and areas requiring attention in order to improve individual performances
- To identify any training and development needs for staff under their control and ensure these training needs are prioritised and programmed as appropriate
- To ensure effective recruitment is implemented in all areas to meet quality standards of performance
- To liaise closely with Human Resources Manager in all aspects of personnel and recruitment
- To ensure all new starts receive effective induction in all areas of their job and legislative requirements
Quality
- To ensure that company meets all Regulation and Quality Improvement Authority standards
- To ensure all staff adhere to company policies and procedures
The successful applicant will be expected to be flexible and to work within other locations / branches when required, to meet the needs of the business.
Essential Criteria
- QCF Level 3 or above in Health and Social Care
- 2 years’ experience in Domiciliary Care at Area Service Manager level or above
- NISCC (Northern Ireland Social Care Council) registration completed at training, if not already registered
- Enhanced AccessNI
- Right to work in UK
- Must hold on-call phone on a rota basis
Desirable Criteria
- Managerial experience in a domiciliary care agency
- Minimum of QCF Level 5 in Health and Social Care
Where educational / professional qualifications form part of the criteria you will be required, if shortlisted for interview, to produce original certificates issued by the appropriate authority. Only those certificates relevant to the shortlisting criteria should be produced. If educational certificates are not available an original letter and photocopy of same detailing examination results from your school or college will be accepted as an alternative. If successful you will be required to produce documentary evidence that you are legally entitled to live and work in the United Kingdom. This documentation can be a P45, payslip, national insurance card or a birth certificate confirming birth in the United Kingdom or Republic of Ireland. Failure to produce evidence will result in a non-appointment. Where a post involves working in regulated activity with vulnerable groups, post holders will be required to have an Enhanced AccessNI and register with NISCC (Northern Ireland Social Care Council) or NMC (Nursing Midwifery Council).
Deputy Manager, Belfast employer: NW Care and Recruitment
Contact Detail:
NW Care and Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager, Belfast
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, especially those already working in care management. Attend local events or forums to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company and its values, and be ready to discuss how your experience aligns with their needs. We want you to shine!
✨Tip Number 3
Show off your skills! Bring examples of your past achievements in care management to the interview. Whether it’s improving service quality or leading a team, let them know what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deputy Manager, Belfast
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your relevant experience in domiciliary care and management. We want to see how your background aligns with the role of Deputy Manager, so don’t hold back on showcasing your skills!
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and get straight to the point. We appreciate applications that are easy to read and understand.
Match Our Values: Take a moment to reflect on our company values and how they resonate with you. In your application, mention specific examples of how you embody these values in your work. It’ll help us see you as a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at NW Care and Recruitment
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Deputy Manager. Brush up on your knowledge of the Regulation and Quality Improvement Authority standards, as well as GDPR legislation. This will show that you’re not just interested in the role but also understand the industry.
✨Showcase Your Experience
Prepare to discuss your previous experience in domiciliary care, especially at the Area Service Manager level or above. Have specific examples ready that highlight your management skills and how you've motivated staff or improved service quality.
✨Engage with the Interviewers
Don’t just answer questions; engage in a dialogue. Ask insightful questions about the company’s approach to care delivery and how they support their staff. This shows you’re genuinely interested in the role and the organisation.
✨Demonstrate Flexibility
Since the role requires flexibility to work across different locations, be prepared to discuss how you’ve adapted to changing circumstances in past roles. Share examples that illustrate your ability to manage multiple responsibilities effectively.
