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- Tasks: Manage daily operations and oversee administrative functions in a dynamic environment.
- Company: Join a forward-thinking logistics company committed to excellence and teamwork.
- Benefits: Competitive salary, career growth opportunities, and a supportive work culture.
- Why this job: Lead a team and make a real impact on operational efficiency and success.
- Qualifications: Strong organisational skills, leadership experience, and proficiency in Microsoft Office.
- Other info: Embrace a collaborative atmosphere with a focus on compliance and quality standards.
The predicted salary is between 36000 - 60000 £ per year.
To manage and oversee the day-to-day administrative functions within the Operations department, ensuring accurate and timely completion of all administrative tasks, including monthly invoicing, consumables and uniform management, and supporting the DTC & 3PL operations through effective leadership of the Office Supervisor and admin team.
Responsible for the creation, validation, and submission of monthly Ops income invoices, in line with agreed deadlines. Ensure all administrative processes for DTC and 3PL operations are completed accurately and efficiently. Maintain accurate records and documentation for audits and compliance purposes. Oversee the Office Supervisor and Admin Team, providing guidance, support, and performance management. Allocate tasks and monitor workload to ensure operational efficiency and adherence to SLAs. Foster a positive and collaborative working environment within the office team.
Operational Support
- Liaise with the Fulfilment Services Manager and operational teams to ensure smooth coordination of administrative tasks.
- Support daily DTC and 3PL admin activities, including order processing, data entry, and reporting.
- Assist with contract administration and customer KPI reporting as required.
- Able to be stand-in for the Fulfilment Services Manager ensuring performance and quality are maintained.
- Manage stock levels of office consumables and staff uniforms, ensuring timely replenishment and cost control.
- Maintain accurate inventory records and liaise with suppliers for procurement.
Compliance & Standards
Ensure all administrative processes comply with company SOPs and relevant regulatory guidelines (GDP, MHRA, VMD). Promote good housekeeping and operational standards within the office environment.
Personal attributes:
- Strong organisational and time management skills with the ability to prioritise tasks effectively.
- Excellent communication and interpersonal skills for managing teams and liaising with stakeholders.
- High attention to detail and accuracy in data handling and invoicing.
- Proficient in Microsoft Office Suite, particularly Excel.
- Ability to work under pressure and meet strict deadlines.
- Leadership qualities with experience in team supervision or management.
- Previous experience in office management or senior administrative role within a logistics or operations environment.
- Knowledge of invoicing processes and ERP/WMS systems desirable.
- Understanding of compliance requirements within a regulated industry (GDP advantageous).
Applicants should be aware that in line with our Drugs and Alcohol policy we reserve the right to conduct random drug and alcohol tests. NVS Group is committed to equality of opportunity and this underpins our employment and recruitment procedures. We use objective, job-related criteria when making appointment decisions and our selection criteria is based on skills, experience, qualifications, and an ability to do the job. Due to the large number of applications, we receive, we regret that we will not contact candidates that have not been selected for interview. If you have not heard from us within 2 weeks, you should assume that you have not been successful on this occasion.
Operations Office Manager in Stoke-on-Trent employer: Nvsweb
Contact Detail:
Nvsweb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Office Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Office Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your organisational skills and leadership qualities, as these are key for the Operations Office Manager position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Office Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational and time management skills, as well as any previous office management experience. We want to see how you can bring value to our Operations department!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Operations Office Manager role. Mention specific examples of how you've successfully managed teams or handled invoicing processes in the past. We love a good story!
Show Off Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. Double-check your documents before submitting them. We appreciate candidates who take pride in their work and pay attention to the little things!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to us. Plus, we love seeing candidates who follow our preferred process!
How to prepare for a job interview at Nvsweb
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of the Operations Office Manager role. Familiarise yourself with invoicing processes, compliance standards, and how DTC and 3PL operations function. This knowledge will help you answer questions confidently and demonstrate your suitability for the position.
✨Showcase Your Leadership Skills
Since this role involves overseeing an admin team, be prepared to discuss your leadership experience. Think of specific examples where you've successfully managed a team or improved operational efficiency. Highlight your ability to foster a positive work environment and how you handle performance management.
✨Be Detail-Oriented
Attention to detail is crucial in this role, especially when it comes to data handling and invoicing. During the interview, mention any past experiences where your meticulous nature led to successful outcomes. You might even want to bring up how you ensure compliance with regulatory guidelines in your previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
