At a Glance
- Tasks: Conduct assessments for Customer Service Apprentices and support their journey to qualification.
- Company: Join a leading training organisation dedicated to empowering apprentices.
- Benefits: Enjoy holiday entitlement, mileage reimbursement, pension contributions, and more!
- Other info: Flexible travel across London and opportunities for professional growth.
- Why this job: Make a real difference in apprentices' careers while developing your own skills.
- Qualifications: Must have an Assessor award and solid experience in Customer Service.
The predicted salary is between 24750 - 30250 £ per year.
In line with changes to Apprenticeship delivery; we have an opportunityavailable for an End Point Assessor, who willwork with Apprentices to carry out End Point Assessments, prior to completion of their Customer Service Apprenticeshipqualification.
The client is happy to consider qualified Assessors looking to progress into an EPA role.
Candidates must be flexible with travel across London.
As an End Point Assessor, you will be responsible for completing a range of EPA activities, both face-to-face and electronically, with Apprentices completing Customer Service qualifications.
These EPA activities include
- T o carry out End Point Assessment, scheduling of EPAactivities, marking, grading and regular planningmeetings with candidates and employers.
- Complete all necessary administration, ensuring that all data is processed and supplied in a timely manner.
- Maintain a working knowledge of EPA, your vocational area, Apprenticeship Standards and evidence of CPD.
- Participate in standardisation and training activities.
- Provide assistance to Apprentices, Employers or Delivery Teams, assisting with queries in a timely manner.
BENEFITS
- Holiday entitlement
- Mileage
- Pension
• And much more!
QUALIFICATIONS & EXPERIENCE
- Must hold a recognised Assessor award: D32/33, A1, CAVA or TAQA.
- Must hold solid occupational experience in Customer Service.
- Must hold own NVQ Level 2 in Customer Service (or above).
- Have an excellent understanding of Apprenticeship Standards, and are up to date with the Apprenticeship Levy.
- Full, clean driving licence and own vehicle.
The role of an Apprenticeship End-Point Assessor is to provide independent, fair, reliable, and consistent assessment services to Training Qualifications UK customers working with Apprenticeship Standards.
End-Point Assessors are required to use assessment experience with robust and relevant industry knowledge to form judgements and grading decisions upon the completion of a variety of assessment activities, …
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Customer Service End Point Assessor employer: NVQ Assessor
As a leading provider of apprenticeship assessment services, we pride ourselves on fostering a supportive and dynamic work environment for our End Point Assessors. With flexible travel opportunities across London, competitive benefits including holiday entitlement and pension, and a strong commitment to employee development, we empower our team to thrive while making a meaningful impact on the future of apprentices in the Customer Service sector.
