At a Glance
- Tasks: Lead a team to deliver exceptional cleaning services and drive continuous improvement.
- Company: Join Nviro, a professional services provider focused on clean and safe environments.
- Benefits: Enjoy flexible working, 26 days holiday, and access to a 24/7 GP service.
- Other info: Be part of an inclusive workplace that supports the Armed Forces community.
- Why this job: Make a real impact in a role that values people and promotes growth.
- Qualifications: Experience in service leadership and a passion for customer satisfaction.
The predicted salary is between 61816 - 75552 £ per year.
Are you an experienced service leader with a passion for delivering excellent customer service, developing high-performing teams and driving continuous improvement? We’re looking for a Head of Service to lead our service function and ensure we consistently deliver an outstanding experience across our portfolio.
The Job:
- Location: Hampshire / West Sussex.
- Hours: 40 hours a week, Monday-Friday.
- Salary package: competitive.
- Area: You will look after contracts in Hampshire, Brighton, West Sussex and on the Isle of Wight.
As the Head of Service and a member of the Senior Leadership Team, you will be responsible for the sustained commercial profitability of your region, developing outstanding relationships with customers, and ensuring we are recognised as a strategic partner working towards mutual goals. You will be comfortable analysing profit and loss, mitigating risks, and creating and implementing strategies that identify opportunities, improve efficiencies, and drive both service growth and team performance.
The Head of Service provides leadership to operational managers, ensuring the delivery of high-quality cleaning services, compliance with health and safety standards, and achievement of business targets. As we operate sustainably and ethically, you will ensure your teams embody these principles at all times. You will play a key role in securing Nviro’s future growth and profitability. You will oversee a designated area and manage an assigned group of clients, ensuring our service consistently exceeds expectations. You will work collaboratively with clients to deliver a service that enables their building users to thrive. You will report to the Operations Director.
You will spend your initial six-month onboarding period getting settled in your role as a Head of Service. Following successful completion of your probation period, you will formally transition into the Senior Leadership Team to drive long-term strategy.
Why should you work for Nviro? Nviro is not just your average cleaning company: We are proud to be a professional services provider of clean, hygienic and safe environments. We are a valued partner for schools, colleges, universities, and local authorities. We put our people first and strongly believe that if we treat our colleagues the right way, they will proudly deliver a professional service to our customers.
As well as a competitive pay rate, we are offering a suite of benefits to all our colleagues which is continuously updated. Our benefits for you include:
- Flexible working.
- 26 days holiday (plus bank holidays).
- Employee discount portal.
- Employee assistance programme.
- Access to 24/7 GP service.
- Annual Get Together and awards.
Nviro endeavours to offer flexibility in granting leave for Service spouses and partners before, during and after a partner's deployment, recognising that deployment dates and return timings can be uncertain and variable. Nviro supports employees who choose to be members of the Reserve Forces, including by accommodating training commitments and deployments where possible, and offering paid leave for Reservist training. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons. Nviro is proud to support the Armed Forces community and welcomes applications from serving personnel, veterans, reservists and military family members. We recognise the valuable skills and experiences they bring and are committed to creating an inclusive workplace where everyone can thrive.
Head of Service (Contract Cleaning) in Portsmouth employer: Nviro Ltd
Nviro is an excellent employer in Winchester, offering a part-time cleaner role that not only provides competitive pay but also allows you to make a meaningful impact in your local community. With a strong commitment to employee well-being, we offer benefits such as a Real Living Wage, access to a 24/7 GP service, and opportunities for learning and development, all within a culture that values equality, diversity, and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Service (Contract Cleaning) in Portsmouth
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Nviro Ltd.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Nviro Ltd.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Nviro Ltd, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Head of Service (Contract Cleaning) in Portsmouth
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Nviro Ltd that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Nviro Ltd specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Nviro Ltd will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Nviro Ltd
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Nviro Ltd a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Nviro Ltd.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Nviro Ltd, showcasing your work ethic and the quality of your previous roles in janitorial services.
