At a Glance
- Tasks: Lead complex customer engagements and ensure smooth project progress with clear communication.
- Company: Join NVIDIA, a leader in AI and accelerated computing, transforming the tech landscape.
- Benefits: Competitive salary, travel opportunities, and a chance to work on cutting-edge technology.
- Other info: Dynamic environment with opportunities for growth and learning in advanced computing.
- Why this job: Make a real impact by guiding innovative projects and collaborating with top industry professionals.
- Qualifications: 10+ years in customer-facing roles with strong technical and leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
NVIDIA is redefining what is possible in AI, accelerated computing, and large-scale compute systems. Within NVIDIA Infrastructure Services (NVIS), we help customers, OEMs, and NVIDIA teams bring advanced GPU systems from early planning into production use. We are growing the Engagement Manager team to guide customer-facing coordination for our most complex NVIS engagements, from early alignment through bring-up, handover, and long-term support readiness.
The ideal candidate brings infrastructure depth, customer-facing leadership, and influence built through trust, clarity, and sound judgment.
What You Will be doing:- The EM keeps strategic customer engagements moving by connecting the right people, clarifying decisions, and leading all aspects of project progress.
- You will partner closely with project delivery managers, Solution Architects, Sales, OEM/SI partners, Operations, NVIDIA customer support, and NVIS leadership so customers experience NVIDIA as one coordinated team.
- Guide account coordination from early planning through bring-up, support handover, and day-2 readiness, while keeping priorities, ownership, and next steps clear.
- Create concise updates with RAG view, executive summary, delivery progress, top risks, open actions, and path-to-green plans.
- Drive fast resolution of P0/P1 blockers and material customer, delivery, commercial, or operational risks with clear recommended actions.
- Align scope and commercial commitments with Sales and Solution Architecture, including support packages, software licensing, and professional services expectations.
- Provide clear technical guidelines for key customer requirements.
- Required qualifications should show a history of leading complex customer work, building trust with senior audiences, and translating technical delivery signals into clear decisions.
- BS/MS in Computer Science, Engineering, or a similar technical area, or equivalent experience.
- 10+ years of total experience in customer-facing coordination, engagement leadership, technical delivery, accelerated computing systems, large-scale infrastructure, or enterprise cloud programs, including work with executive customer audiences.
- Demonstrated success guiding cross-functional teams in matrixed organizations and holding teams accountable to commitments.
- Experience creating structured executive updates with RAG view, risk register, action tracker, delivery plan, and VP-level summary.
- Strong risk, issue, change, and blocker-resolution practice while balancing strategic oversight and operational awareness without owning day-to-day execution.
- Excellent communication, partner management, and influencing skills, with technical depth in data center systems, AI platforms, networking, compute, storage, or cloud-scale programs.
- Ability to travel up to 25% and support occasional weekend work when required for critical customer deployments, site events, or time-sensitive issue resolution.
- Deep familiarity with AI platforms, large-scale GPU clusters, HPC systems, networking, storage, or DevOps/MLOps practices.
- Experience with HPC deployment lifecycles, rack integration, network bring-up, GPU validation, facility readiness, or liquid cooling commissioning.
- Experience resolving complex customer issues in high-pressure, multi-team environments.
- Familiarity with cloud platforms such as AWS, Azure, GCP, or OCI; tools such as SFDC, Wrike, SAP, Microsoft 365, Teams, or SharePoint; or certification in a related technical or project domain.
Senior Solutions Architect, Engagement Manager - NVIS employer: Nvidia
NVIDIA is an exceptional employer, offering a dynamic work environment where innovation thrives and employees are empowered to redefine the future of AI and computing. With a strong focus on collaboration, our culture fosters growth through mentorship and cross-functional teamwork, ensuring that every team member has the opportunity to develop their skills and advance their careers. Located in a vibrant tech hub, we provide unique advantages such as access to cutting-edge technology and a network of industry leaders, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Architect, Engagement Manager - NVIS
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nvidia values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Nvidia might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Nvidia!
✨Direct Apply to Nvidia
Let's not forget to apply directly through the Nvidia website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Solutions Architect, Engagement Manager - NVIS
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nvidia.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nvidia. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Nvidia
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
