At a Glance
- Tasks: Own and optimise the CRM and marketing automation platform to drive revenue.
- Company: Fast-growing UK business with ambitious growth plans.
- Benefits: Salary between £30,000 – £40,000, hybrid work, and significant autonomy.
- Other info: Join a dynamic team with direct access to senior leadership.
- Why this job: Make a real impact on customer journeys and business growth.
- Qualifications: Experience with CRM and marketing automation systems required.
The predicted salary is between 30000 - 40000 £ per year.
We are the exclusive hiring partner to a fast-growing UK business that is investing heavily in its systems, technology, and people to support its next stage of growth. With a database of more than 55,000 contacts spanning multiple brands, the business is looking for a Marketing Automation Manager to take ownership of its CRM and automation platform and transform it into a genuine revenue-driving asset. This is an opportunity for someone who enjoys combining data, technology, customer journeys, and commercial thinking to create measurable business impact.
The Role
- You will take ownership of the business's CRM and marketing automation platform, helping to shape how customer data, communications, and automation strategies support commercial growth.
- This is not a role focused solely on sending email campaigns and updating records.
- You will become the internal expert for automation, segmentation, customer journeys, lifecycle marketing, and CRM performance, working closely with leadership to maximise the value of the platform.
Your responsibilities will include:
- Managing and optimising the CRM and marketing automation platform
- Building and maintaining automated customer journeys
- Developing audience segmentation strategies across multiple brands
- Creating lifecycle marketing campaigns that improve engagement and conversion
- Monitoring campaign performance and identifying optimisation opportunities
- Maintaining data quality, accuracy, and compliance within the CRM
- Producing reporting and insights to support business decision-making
- Working with internal stakeholders to identify automation opportunities
- Supporting the ongoing development of CRM and marketing processes
You will have the autonomy to influence how the platform evolves and how automation supports the wider business strategy.
Why This Opportunity Stands Out
- Own a business-critical platform
- Build sophisticated automations that directly influence revenue
- Work with a large and active customer database
- Significant autonomy and responsibility
- Direct access to senior leadership
- Opportunity to see the commercial impact of your work
- Join a business with ambitious growth plans
About You
You will have experience working with CRM, marketing automation, or lifecycle marketing platforms and be comfortable combining technical capability with commercial thinking. You will demonstrate:
- Experience managing CRM and marketing automation systems
- Strong understanding of customer journeys and lifecycle marketing
- Experience building automations and segmentation strategies
- Confidence analysing campaign and CRM performance data
- Strong organisational and project management skills
- A proactive and solutions-focused mindset
- Ability to work independently and take ownership of outcomes
- Experience with large customer databases and multi-brand environments would be advantageous but is not essential.
What Success Looks Like
- Increased engagement and conversion across automated customer journeys
- Improved CRM utilisation and data quality
- Strong segmentation strategies that support business growth
- Effective automation that reduces manual workload and improves efficiency
- Clear reporting and insight into CRM performance
- A measurable contribution to revenue growth and customer retention
What You'll Get
- £30,000 – £40,000 salary depending on experience
- Hybrid working environment
- Significant ownership and autonomy
- Direct exposure to senior leadership
- Opportunity to shape a key business function
- Long-term career growth within an ambitious business
Our Process
As the exclusive hiring partner to the business, we operate a structured and transparent hiring process. Qualified applicants will receive access to a detailed video briefing covering the business, the role, the team, and the opportunity ahead before any formal discussions take place. If you're looking for a role where you can take ownership of a business-critical platform and directly influence growth, we welcome your application.
Marketing Automation Manager employer: Nuvo Hiring
Join a dynamic and fast-growing UK business that prioritises investment in its people, technology, and systems, creating an environment where you can truly make an impact. As a Marketing Automation Manager, you'll enjoy significant autonomy, direct access to senior leadership, and the opportunity to shape a key business function while contributing to ambitious growth plans. With a hybrid working model and a focus on employee development, this role offers a rewarding career path in a supportive and innovative culture.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Automation Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into their website and social media. Understand their values, recent projects, and growth plans. This will help you tailor your answers and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family. Focus on articulating your experience with CRM and marketing automation clearly. The more comfortable you are discussing your skills, the more confident you'll feel during the real deal.
✨Tip Number 3
Showcase your data skills! Be ready to discuss specific examples of how you've used data to drive marketing decisions. Prepare to share insights from past campaigns and how they impacted engagement and conversion rates. Numbers speak volumes!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. Mention something specific from the conversation to remind them of your enthusiasm and fit for the role. It’s a small gesture that can make a big difference!
We think you need these skills to ace Marketing Automation Manager
Some tips for your application 🫡
Show Your Passion for Automation:When writing your application, let us see your enthusiasm for marketing automation! Share specific examples of how you've used CRM systems and automation platforms to drive results. We want to know what makes you tick in this field!
Tailor Your Experience:Make sure to highlight your relevant experience in managing CRM and marketing automation systems. Use the job description as a guide and align your skills with what we're looking for. This helps us see how you fit into our vision!
Be Data-Driven:Since this role is all about combining data with customer journeys, include any metrics or results from your past campaigns. Show us how your analytical skills have led to improved engagement or conversion rates. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to keep track of all candidates efficiently. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Nuvo Hiring
✨Know Your CRM Inside Out
Before the interview, make sure you’re well-versed in the CRM and marketing automation platforms mentioned in the job description. Familiarise yourself with their features, benefits, and how they can drive revenue. This will show your potential employer that you’re not just a user but an expert who can take ownership of their systems.
✨Showcase Your Data Skills
Prepare to discuss specific examples of how you've used data to improve customer journeys or campaign performance in previous roles. Bring along metrics or case studies that highlight your success in segmentation strategies and lifecycle marketing. This will demonstrate your ability to create measurable business impact.
✨Understand the Business Goals
Research the company’s growth plans and how they align with the role of Marketing Automation Manager. Be ready to discuss how your skills can contribute to their objectives. This shows that you’re not just interested in the role, but also invested in the company’s future.
✨Prepare Questions for Leadership
Since you’ll have direct access to senior leadership, think of insightful questions to ask them during the interview. This could be about their vision for the CRM platform or how they measure success in marketing automation. Engaging with leadership shows your proactive mindset and genuine interest in the role.
