Nuvei, a global fintech, is hiring a Customer Journey & Process Design Lead to join the Customer Experience (CX) team in Greater London. Reporting to the Head of CX, you will establish and lead Nuvei’s central process and customer-journey capability—creating a single source of truth for how we work, across functions and regions.
You will design standards, implement governance, and build a champion network, starting with a pilot area, proving value, and growing the capability and a small team
#J-18808-Ljbffr
CX Architect - Customer Journeys & Process Design Lead employer: Nuvei
At Nuvei, we pride ourselves on being an exceptional employer that fosters a culture of collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment where your authentic self is celebrated. With a focus on cutting-edge technology and a diverse team, working in our vibrant locations offers you the chance to thrive in a fast-paced fintech landscape while making a meaningful impact on global payment solutions.
