Nuvei is seeking a Customer Journey & Process Design Lead to join the Customer Experience (CX) team in London. Reporting to the Head of CX, you will establish and lead Nuvei’s central process and customer-journey capability—creating a single source of truth for how we work across functions and regions.
This is a rare opportunity to build the capability from the ground up and scale a small team over time. You will design the standards, structure and network to document, own and continuously
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Customer Journey Architect & Process Lead employer: Nuvei
At Nuvei, we pride ourselves on being an exceptional employer that fosters a culture of collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment where your authentic self is celebrated. With a focus on cutting-edge technology and a diverse team, working in our vibrant locations offers you the chance to thrive in a fast-paced fintech landscape while making a meaningful impact on global payment solutions.
