Nuvei in the United Kingdom is seeking a Customer Journey & Process Design Lead to establish and grow the central process and customer-journey capability. You will design standards, structure, and a champion network to make processes visible, owned, and continuously improved—starting with a sponsored pilot area.
Reporting to Head of CX, you will build a new capability from the ground up, guide governance, and collaborate with senior stakeholders across regions, applying BPMN and modern tooling
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Global Process & Customer Journey Architect in City of Westminster employer: Nuvei
At Nuvei, we pride ourselves on being an exceptional employer that fosters a culture of collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment where your authentic self is celebrated. With a focus on cutting-edge technology and a diverse team, working in our vibrant locations offers you the chance to thrive in a fast-paced fintech landscape while making a meaningful impact on global payment solutions.
