People Team Administrator in Crawley

Location: Crawley

Salary: £26-28,000 per annum

Contract: Permanent, Full-time

Flexibility – Hybrid after 6 months

Start date: ASAP

Who we are

We’re a commercial cleaning and support services company, proudly B Corp certified, ethical by design, and focused on building meaningful partnerships—not just ticking boxes. We get a buzz from doing work we’re proud of—and we work best with clients who care about quality, fairness, and long-term value. Our team is our greatest asset, and we invest accordingly—because when they thrive, so do our customers. We’re pioneers at heart. Always improving, always evolving. And right now, we’re building a high-performing, purpose-led commercial team to help us scale toward £30m revenue—without compromising who we are.

Who we’re looking for

A detail driven, proactive and organised People Team Administrator to support our people function in a friendly, fast‑paced SME environment. You’ll play a key role in ensuring our day‑to‑day People Team operations run smoothly, providing professional and approachable support to employees and managers across the business.

What you’ll be doing

• Act as a first point of contact for People Team queries, delivering helpful and timely support or escalating to the People Team Generalists.
• Maintain accurate employee records, ensuring all data, documents, and systems are up to date.
• Support the full employee lifecycle, including onboarding, induction, contract preparation, changes, and offboarding processes.
• Assist with recruitment administration such as job postings, interview scheduling, candidate communication, and employment checks.
• Support managers with basic policy queries.
• Support projects initiatives where required.
• Support managers with note taking occasionally.
• Visit our London Office twice a month (Expenses paid).
• Contribute to continuous improvement by suggesting smarter, more efficient ways of working.

What We’re Looking For:

• Essential
• Experienced, Organised and Detail‑Focused - You stay on top of tasks, maintain accurate records, and ensure nothing is missed.
• Friendly and Approachable - You build positive relationships and offer supportive, warm communication to everyone.
• Adaptable in a Fast‑Paced Environment - You work well under shifting priorities and enjoy the variety that comes with HR life.
• Proactive and Self‑Motivated - You take initiative, solve problems early, and look for ways to improve processes.
• Strong Communicator - You communicate clearly, professionally, and confidently in both written and verbal form.
• Discreet and Trustworthy - You handle sensitive information with care, professionalism, and confidentiality.
• Tech‑Confident - You’re comfortable using HR systems and digital tools, and quick to learn new ones.
• Eager to Learn - You’re keen to grow your HR knowledge and develop your career over time.

Desirable

• Ability to speak Spanish or Portuguese is advantageous.

Why join NuServe?

You’ll work alongside people who care about the work and each other. Employee benefits platform, including Retail and lifestyle discounts, access to 24/7 online GP visits and access to free financial advice from qualified advisors. NuServe believes in the importance of treating each member of our team as an individual and we respect the diversity of our workforce. By working together, our team members cultivate a sense of accountability. We value the differences and individuality of our team members and believe that the differences in thoughts, culture, ethnicity and experience make our company stronger and a better place to work.

Sound like your kind of job? We’d love to hear from you. Send us your CV and a short note telling us what you’re great at—and what you want to build with us.