Account Manager (Multi-Site) - London
Account Manager (Multi-Site) - London

Account Manager (Multi-Site) - London

Full-Time 40000 - 43000 ÂŁ / year (est.) No home office possible
NuServe Ltd

At a Glance

  • Tasks: Lead and inspire teams across multiple sites to achieve performance targets and deliver exceptional service.
  • Company: Join a B Corp certified cleaning company focused on ethical practices and meaningful partnerships.
  • Benefits: Competitive salary, travel card, bonus scheme, and opportunities for personal development.
  • Why this job: Make a real impact in a supportive environment that values your ideas and growth.
  • Qualifications: Experience in multi-site management and strong leadership skills required.
  • Other info: Dynamic role with excellent career progression opportunities in a fast-paced environment.

The predicted salary is between 40000 - 43000 ÂŁ per year.

Location: London and M25 area

Salary: ÂŁ40,000.00 - ÂŁ43,000 + Travel card + non contractual bonus scheme

Contract Type: Full Time Permanent

Hours: 40 per week, field based – hours as required

Who we are

We’re a commercial cleaning and support services company, proudly B Corp certified, ethical by design, and focused on building meaningful partnerships—not just ticking boxes. We get a buzz from doing work we’re proud of—and we work best with clients who care about quality, fairness, and long‑term value. Our team is our greatest asset, and we invest accordingly—because when they thrive, so do our customers. We’re pioneers at heart. Always improving, always evolving. And right now, we’re building a high‑performing, purpose‑led operational team to help us scale toward £30m revenue—without compromising who we are. We believe in the importance of treating each member of our team as an individual and we respect the diversity of our workforce. By working together, our team members cultivate a sense of accountability. We value the differences and individuality of our team members and believe that the differences in thoughts, culture, ethnicity and experience make our company stronger and a better place to work.

Who we’re looking for

We’re looking for a Multi‑Site Account Manager to oversee a dynamic portfolio of locations across London and the surrounding M25 areas, ensuring operational excellence, strong team engagement, and consistent business growth. You will understand that great teams aren’t built overnight. They’re built on trust, clear communication, and a shared commitment to doing things right. As a Multi‑Site Account Manager, you bring people together, create momentum, and set the tone for success across every site you touch. Managing people is at the core of what you do—because you know that when your teams feel supported and engaged, great results follow. You’re confident with clients, calm under pressure, and driven by a genuine desire to make things better, day in and day out.

Key Responsibilities

  • Lead, inspire, and support Site Managers and their teams across multiple locations to achieve performance targets and deliver exceptional customer experiences.
  • Drive business performance through effective commercial decision‑making, resource planning, and execution of strategic initiatives.
  • Develop and implement operational standards, ensuring compliance with company policies and procedures.
  • Analyse performance data to identify opportunities for growth, efficiency, and improved service delivery.
  • Build a strong team culture that values collaboration, accountability, and continuous improvement.
  • Act as a key link between head office and site‑level operations, ensuring seamless communication and alignment of goals.

What We’re Looking For

  • Proven multi‑site management experience in cleaning, facilities, or support services.
  • Strong leadership skills with the ability to coach, develop, and motivate diverse teams.
  • Excellent commercial awareness and business acumen – you understand what drives revenue, controls costs, and maximises profitability.
  • Exceptional written and verbal communication skills – able to influence at all levels and clearly articulate goals, expectations, and feedback.
  • Highly organised, adaptable, and confident in managing a fast‑paced, evolving environment.
  • Full UK driving licence and willingness to travel between sites.

Why join NuServe?

You’ll be part of a forward‑thinking business where your ideas and input are valued. We offer a supportive environment with genuine opportunities for progression, recognition, and personal development.

Account Manager (Multi-Site) - London employer: NuServe Ltd

At NuServe, we pride ourselves on being a B Corp certified company that values ethical practices and meaningful partnerships. Our London-based team thrives in a supportive and diverse environment where individual contributions are recognised, and professional growth is encouraged. As an Account Manager, you will play a pivotal role in leading dynamic teams across multiple sites, driving operational excellence while enjoying a competitive salary, travel benefits, and a culture that prioritises collaboration and continuous improvement.
NuServe Ltd

Contact Detail:

NuServe Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager (Multi-Site) - London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to current employees at companies you’re interested in. You never know who might help you land that interview!

✨Tip Number 2

Prepare for interviews by researching the company culture and values. Since we’re all about building meaningful partnerships, think about how your own values align with theirs. Be ready to share examples of how you’ve fostered teamwork and accountability in your previous roles.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and ability to drive performance, as these are key for the Multi-Site Account Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission of operational excellence and meaningful partnerships.

We think you need these skills to ace Account Manager (Multi-Site) - London

Multi-Site Management
Leadership Skills
Coaching and Development
Commercial Awareness
Business Acumen
Written Communication Skills
Verbal Communication Skills
Organisational Skills
Adaptability
Team Engagement
Performance Analysis
Resource Planning
Customer Experience Management
Strategic Initiative Execution

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to manage multiple sites and lead teams. Share why you care about quality and how you can contribute to our mission.

Tailor Your CV: Make sure your CV is tailored to the Account Manager position. Highlight your multi-site management experience and any relevant achievements. We love seeing how your past experiences align with what we’re looking for, so don’t hold back!

Be Clear and Concise: In your written application, clarity is key. Use straightforward language and structure your thoughts logically. We appreciate well-organised applications that get straight to the point while still showcasing your personality.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!

How to prepare for a job interview at NuServe Ltd

✨Know the Company Inside Out

Before your interview, take some time to research the company’s values, mission, and recent achievements. Understanding their B Corp certification and commitment to ethical practices will show that you’re genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a Multi-Site Account Manager, your ability to lead and inspire teams is crucial. Prepare examples from your past experiences where you successfully motivated diverse teams or improved performance. This will demonstrate your capability to drive business performance effectively.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to make tough commercial decisions or manage conflicts within teams. Practising these responses will help you articulate your thought process clearly during the interview.

✨Communicate Clearly and Confidently

Exceptional communication is key for this role. Practice articulating your thoughts on operational standards and team engagement strategies. Being calm and confident under pressure will reflect your suitability for managing multiple sites and ensuring seamless communication across the board.

Account Manager (Multi-Site) - London
NuServe Ltd

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