Account Manager - Cleaning Multi Site
Account Manager - Cleaning Multi Site

Account Manager - Cleaning Multi Site

London Full-Time 32000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire teams to deliver top-notch cleaning services across multiple sites.
  • Company: NuServe is a B Corp certified cleaning company focused on ethical practices and meaningful partnerships.
  • Benefits: Enjoy flexible working, autonomy, and the chance to grow quickly in a supportive environment.
  • Why this job: Shape a growing business while being part of a caring, high-performing team that values diversity.
  • Qualifications: Experience in multi-site management, strong leadership skills, and excellent communication abilities required.
  • Other info: This role offers a unique opportunity to influence and drive positive change in the industry.

The predicted salary is between 32000 - 48000 £ per year.

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Multi Site Account Manager

Multi Site Account Manager

Location: London Area – Filed Based Role

Salary: £40,000.00

Contract Type: Full Time Permanent

Hours: 40 per week, filed based

Start date: We\’re ready when you are

Who We Are

We’re a commercial cleaning and support services company, proudly B Corp certified, ethical by design, and focused on building meaningful partnerships—not just ticking boxes.

We get a buzz from doing work we’re proud of—and we work best with clients who care about quality, fairness, and long-term value. Our team is our greatest asset, and we invest accordingly—because when they thrive, so do our customers.

We’re pioneers at heart. Always improving, always evolving. And right now, we’re building a high-performing, purpose-led operational team to help us scale toward £30m revenue—without compromising who we are.

We believe in the importance of treating each member of our team as an individual and we respect the diversity of our workforce. By working together, our team members cultivate a sense of accountability. We value the differences and individuality of our team members and believe that the differences in thoughts, culture, ethnicity and experience make our company stronger and a better place to work.

Who We’re Looking For

You know that great teams aren’t built overnight. They’re built on trust, clear communication, and a shared commitment to doing things right. As an Multi Site Account Manager, you bring people together, create momentum, and set the tone for success across every site you touch.

Managing people is at the core of what you do—because you know that when your teams feel supported and engaged, great results follow. You’re confident with clients, calm under pressure, and driven by a genuine desire to make things better, day in and day out.

What You\’ll Be Doing

Lead, inspire, and develop site teams to deliver exceptional service standards

Act as the key point of contact for clients, ensuring strong, professional communication and responsiveness

Monitor and manage operational budgets, ensuring commercial targets are met or exceeded

Implement and uphold company standards, policies, and procedures across all sites

Identify opportunities to enhance service delivery and grow accounts

Drive a positive, inclusive, and performance-focused culture within your teams

What We’re Looking For

Proven multi-site management experience in cleaning, facilities, or support services

A natural leader who puts people first, with a track record of building high-performing teams

Strong commercial acumen – understands budgets, KPIs, and contract delivery

Excellent communication and client-facing skills – confident, professional, and proactive

Ability to thrive in a fast-paced, hands-on role with a flexible, problem-solving mindset

Why join NuServe?

This isn’t just a job—it’s a chance to shape a business as it scales

We dare to differ—and you’ll have freedom to work in the way that works best for you

You’ll be surrounded by people who care, push, and deliver

And if you’re good, you’ll grow fast—with real autonomy and influence

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Facilities Services

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Account Manager - Cleaning Multi Site employer: NuServe | B Corp™

At NuServe, we pride ourselves on being an ethical and purpose-driven employer, where our team is our greatest asset. Located in the vibrant London area, we offer a dynamic work culture that fosters collaboration, accountability, and personal growth, ensuring that our employees thrive alongside our clients. With a commitment to diversity and a focus on meaningful partnerships, joining us as an Account Manager means being part of a pioneering team dedicated to delivering exceptional service while enjoying real autonomy and opportunities for rapid career advancement.
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Contact Detail:

NuServe | B Corp™ Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager - Cleaning Multi Site

✨Tip Number 1

Familiarise yourself with NuServe's values and mission as a B Corp. Understanding their commitment to ethical practices and meaningful partnerships will help you align your approach during interviews and discussions.

✨Tip Number 2

Highlight your experience in multi-site management, especially in cleaning or facilities services. Be ready to share specific examples of how you've successfully led teams and improved service delivery across multiple locations.

✨Tip Number 3

Prepare to discuss your commercial acumen by being able to talk about budgets, KPIs, and contract delivery. Show that you understand the financial aspects of managing accounts and can drive profitability.

✨Tip Number 4

Demonstrate your leadership style by sharing how you foster a positive and inclusive culture within teams. Be ready to provide examples of how you've motivated staff and built high-performing teams in previous roles.

We think you need these skills to ace Account Manager - Cleaning Multi Site

Multi-Site Management
Leadership Skills
Team Development
Client Relationship Management
Strong Communication Skills
Commercial Acumen
Budget Management
Problem-Solving Skills
Operational Excellence
Performance Management
Service Delivery Enhancement
Adaptability in Fast-Paced Environments
Proactive Mindset
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your multi-site management experience, particularly in cleaning or facilities services. Use specific examples that demonstrate your leadership skills and ability to manage budgets and KPIs.

Craft a Compelling Cover Letter: In your cover letter, express your passion for building high-performing teams and your commitment to exceptional service standards. Mention how your values align with NuServe's focus on ethical practices and meaningful partnerships.

Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've successfully managed client relationships and led teams. Highlight any situations where you resolved conflicts or improved team dynamics.

Demonstrate Problem-Solving Abilities: Include instances where you've faced challenges in a fast-paced environment and how you overcame them. This will show your potential employer that you can thrive under pressure and adapt to changing circumstances.

How to prepare for a job interview at NuServe | B Corp™

✨Showcase Your Leadership Skills

As an Account Manager, your ability to lead and inspire teams is crucial. Prepare examples of how you've successfully managed multi-site teams in the past, highlighting your approach to building trust and fostering a positive culture.

✨Demonstrate Commercial Acumen

Be ready to discuss your understanding of budgets, KPIs, and contract delivery. Bring specific examples of how you've met or exceeded commercial targets in previous roles, as this will resonate well with the company's focus on operational excellence.

✨Prepare for Client-Facing Scenarios

Since you'll be the key point of contact for clients, practice articulating your communication style. Think of scenarios where you effectively handled client concerns or enhanced service delivery, showcasing your proactive and professional approach.

✨Emphasise Your Problem-Solving Mindset

The role requires a flexible and hands-on approach. Prepare to discuss challenges you've faced in fast-paced environments and how you navigated them. This will demonstrate your ability to thrive under pressure and find solutions that benefit both the team and clients.

Account Manager - Cleaning Multi Site
NuServe | B Corp™
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