Role Overview
We are seeking a motivated and proactive Housing Officer to manage a portfolio of residential properties in the Barnsley area. The role involves working with a mix of social housing and private tenants, ensuring properties are well maintained, tenancies are effectively managed, and residents receive a high standard of service.
The successful candidate will be organised, approachable, and able to handle a varied workload while maintaining compliance with relevant housing regulations and company procedures.
Key Responsibilities
- Manage a portfolio of residential properties within the Barnsley area
- Act as the main point of contact for tenants, dealing with enquiries and tenancy matters
- Conduct property inspections to ensure homes are maintained to the required standard
- Manage tenancy agreements, renewals, and terminations
- Respond to and resolve tenant issues promptly and professionally
- Work closely with contractors to arrange maintenance and repairs
- Ensure compliance with housing legislation and health & safety requirements
- Monitor rent accounts and support with arrears management where required
- Maintain accurate records and produce reports as needed
- Build positive relationships with tenants and stakeholders
- Support the wider team in delivering an efficient housing management service
Requirements
- Experience working within housing, property management, or a similar role
- Knowledge of social housing and/or private sector tenancies
- Strong organisational and time management skills
- Excellent communication and interpersonal skills
- Ability to manage a varied workload and prioritise effectivelyProblem-solving mindset with the ability to think on your feet
- Professional and customer-focused approach
- Full UK driving licence and access to own vehicle (petrol allowance provided)
Housing Officer - Barnsley in Cheltenham employer: Nurture Housing
Nurture Housing Association Limited is an excellent employer, offering a supportive and friendly work environment where employees can thrive. With a commitment to employee growth, we provide full training and opportunities for career progression within our expanding organisation, all while ensuring our team contributes to creating safe and welcoming homes for our tenants across Oldham and the surrounding areas.
