At a Glance
- Tasks: Manage and grow relationships with key clients, guiding them through marketing strategies.
- Company: Nurtur Ltd, a leader in digital services for the property industry.
- Benefits: Generous holiday allowance, private health scheme, and ongoing training opportunities.
- Other info: Collaborative culture with clear progression paths and regular team events.
- Why this job: Be the go-to expert for clients and drive measurable growth in a dynamic environment.
- Qualifications: 3+ years in digital marketing with strong communication and analytical skills.
The predicted salary is between 36000 - 60000 £ per year.
About Nurtur Ltd
Nurtur Ltd is a leading provider of digital services and technology for the property industry. We help property professionals generate more revenue through innovative marketing solutions, cutting-edge tools, and expert strategy.
The Role
We’re looking for a highly organised, detail-driven Key Account Manager to take the lead on managing and growing relationships with our biggest clients. You’ll be their go-to expert, guiding them through onboarding, training, and developing tailored marketing strategies that drive maximum ROI, boost retention, and deliver measurable growth. This role puts you at the centre of our Key Accounts team, collaborating with sales, customer success, support, creative, and communications colleagues to ensure your accounts get the very best from our platform.
Main Responsibilities
- Build and nurture strong, trusted relationships with key clients, becoming their go-to marketing consultant and brand advocate.
- Lead client communication across the full lifecycle including onboarding, strategy development, campaign planning, execution and reporting.
- Translate client business objectives into clear digital marketing strategies across channels such as social media, paid media, content, search and email.
- Develop account plans that identify growth opportunities and manage budgets, forecasts and overall commercial performance.
- Monitor campaign performance, analyse data and deliver actionable insights and recommendations.
- Work closely with internal creative, media, analytics and operations teams to ensure smooth delivery and high quality output.
- Present performance reports and strategic roadmaps to clients and internal stakeholders.
- Stay informed about digital marketing trends, new technologies and best practices, and share insights with clients.
- Continually improve processes, communications and service delivery to provide a best in class client experience.
What We’re Looking For
We want someone with a strong foundation in digital marketing who is ready to step into a more strategic and relationship-focused role.
Essential
- Proven experience in digital marketing (for example, performance marketing, paid media, content, email or social) ideally 3 years or more.
- Strong understanding of digital channel metrics and how marketing drives business outcomes.
- Excellent communication and interpersonal skills to build rapport with clients and colleagues.
- A consultative mindset, comfortable advising clients and offering strategic guidance.
- Confidence managing budgets and linking marketing activity to measurable business results.
- Ability to manage multiple accounts and projects with strong organisational skills.
- Analytical mindset with the ability to interpret data and provide insights.
- Collaborative approach and enthusiasm for working with cross-functional teams.
Desirable
- Experience working in an agency or client-facing marketing environment.
- Familiarity with account management or client relationship responsibilities.
- Experience using CRM and account management tools.
- Knowledge of both B2B and B2C marketing.
- Awareness of marketing automation and analytics technologies.
What We Offer
- A supportive, collaborative culture that values innovation, creativity and continuous learning.
- Ongoing training and development opportunities in digital marketing and account management.
- Clear progression paths into senior account or consultancy positions.
- Generous holiday allowance – 25 days a year, increasing to 30 with service.
- Birthday off, every year – because birthdays should be for celebrating, not working.
- Private Health Scheme – supporting your wellbeing inside and out.
- Regular team events – from fun socials to company away days.
- Perkbox membership – discounts, treats, and perks at your fingertips.
- Death in service cover – peace of mind for you and your loved ones.
- Enhanced maternity pay – support for life’s biggest milestones.
- Free snacks and soft drinks – keep fuelled throughout your day.
- Free on-site parking – because parking should never be a hassle.
Key Account Manager employer: Nurtur
At nurtur, we pride ourselves on being an excellent employer, offering a vibrant work culture that values collaboration and innovation. Our Little Eaton office provides a beautiful setting with free on-site parking and local amenities, while our commitment to employee growth is reflected in our hybrid working options and comprehensive benefits package, including generous holiday allowances and health plans. Join us to be part of a team that not only supports your professional development but also prioritises your well-being and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Nurtur and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Nurtur are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Nurtur on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Nurtur. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Nurtur. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Nurtur:Show us that you’ve done your homework! In your application, briefly mention what you admire about Nurtur’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Nurtur
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Nurtur will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Nurtur, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
