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- Tasks: Support mystery shop operations and enhance customer service through effective administration.
- Company: Leading market research provider in the UK with a focus on customer care.
- Benefits: Flexible working hours, hybrid options, and a supportive work environment.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong organisational skills, commitment to customer care, and good IT literacy.
- Other info: Full-time or part-time options available after probation.
The predicted salary is between 25000 - 30000 £ per year.
A leading market research provider in the United Kingdom is seeking an Administration Assistant (Insights Support) to enhance customer service by ensuring timely completion of mystery shops. The ideal candidate will have exceptional organisational skills, a strong commitment to customer care, and good IT literacy. The role offers flexibility with full-time or part-time options, and hybrid working is available post-probation.
Insights Admin Assistant – Mystery Shop Operations (Hybrid) employer: Nurtur
Contact Detail:
Nurtur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insights Admin Assistant – Mystery Shop Operations (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want to show that we’re not just a good fit for the role, but also for the team. Tailor your answers to reflect their values and mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your organisational skills and customer care experience, as these are key for the Insights Admin Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Insights Admin Assistant – Mystery Shop Operations (Hybrid)
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you manage tasks and keep everything on track, especially since this role is all about ensuring timely completion of mystery shops.
Customer Care is Key: Don’t forget to emphasise your commitment to customer care. Share examples of how you've gone the extra mile for customers in the past. We love candidates who put customers first!
IT Literacy Matters: Since good IT literacy is a must for this role, mention any relevant software or tools you’re familiar with. We appreciate tech-savvy applicants who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Nurtur
✨Know Your Mystery Shops
Familiarise yourself with the concept of mystery shopping and how it enhances customer service. Research the company’s approach to mystery shops and be ready to discuss how you can contribute to their success.
✨Show Off Your Organisational Skills
Prepare examples that showcase your exceptional organisational skills. Think about times when you managed multiple tasks or projects efficiently, as this will demonstrate your ability to handle the demands of the role.
✨Demonstrate Customer Care Commitment
Be ready to share specific instances where you went above and beyond for a customer. This will highlight your strong commitment to customer care, which is crucial for the position.
✨Brush Up on IT Literacy
Since good IT literacy is essential, make sure you’re comfortable with common software and tools used in administration. If there are specific programmes mentioned in the job description, practice using them beforehand to show your readiness.