Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer support across multiple channels and resolve inquiries effectively.
- Company: Dynamic customer service company based in the East Midlands.
- Benefits: 25 days holiday, health benefits, and hybrid work after probation.
- Why this job: Join a team that values customer satisfaction and collaboration.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 28800 - 42000 £ per year.
A customer service company based in the East Midlands is seeking a Customer Services Advisor to provide exceptional support across multiple channels. In this pivotal role, you will respond to customer inquiries, ensuring prompt and effective resolution while collaborating with various teams.
The ideal candidate is motivated and possesses strong communication skills, demonstrating a commitment to customer satisfaction.
The role offers 25 days of holiday, health benefits, and a hybrid work arrangement after probation.
Hybrid Customer Support Specialist employer: Nurtur
Contact Detail:
Nurtur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Support Specialist
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, try role-playing common customer scenarios with a friend. This will boost your confidence and help you think on your feet.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the hybrid work setup.
We think you need these skills to ace Hybrid Customer Support Specialist
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction. We love candidates who genuinely care about making a difference!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that align with the Hybrid Customer Support Specialist role. We want to see how your background fits our needs, so don’t be shy about showcasing relevant achievements!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and keep your sentences short and to the point. We appreciate applicants who can communicate effectively, just like we do with our customers.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and it helps us keep everything organised. Plus, you’ll get to see more about what we do at StudySmarter!
How to prepare for a job interview at Nurtur
✨Know the Company Inside Out
Before your interview, take some time to research the customer service company. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Services Advisor, strong communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or collaborated with teams. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you faced challenges in customer support and how you overcame them. Be ready to discuss these situations in detail, highlighting your thought process and the positive outcomes. This will illustrate your commitment to customer satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, team dynamics, and what success looks like in this role. This shows that you're not just interested in any job, but specifically in how you can contribute to their team.
