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For Companies At a Glance
- Tasks: Lead the delivery of customer products and ensure top-notch onboarding experiences.
- Company: Join a leading MarTech and PropTech company focused on innovation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact in a dynamic environment while shaping customer success.
- Qualifications: Proven leadership skills and experience in SaaS or digital-first production processes.
- Other info: Be part of a forward-thinking team driving digital marketing excellence.
The predicted salary is between 36000 - 60000 £ per year.
About Nurtur
Nurtur Ltd is a leader in MarTech and PropTech solutions, delivering SaaS products and digital marketing services that help businesses grow through smarter customer engagement and data-driven marketing strategies. Our platform enables clients to connect with their audiences through CRM, automated campaigns, lead generation, reputation management, and multi-channel communication tools. With innovation at our core, we support industries such as estate agency, mortgage broking, and wider service-led businesses in maximising their digital marketing performance.
Role Overview
The Head of Production is responsible for leading the end-to-end delivery of customer products, ensuring that the Onboarding team can successfully implement and transition customers to live service at the highest standard. This role oversees Production, Quality Assurance (QA), and Maintenance functions, ensuring alignment with business KPIs and customer expectations. Additionally, the Head of Production manages the delivery of change requests from direct managed customer accounts, maintaining strong oversight of quality, timeliness, and customer satisfaction post-sale. This is a senior leadership role requiring a strategic thinker with hands-on operational capability, excellent people leadership skills, and experience scaling production processes within a SaaS or digital-first business.
Key Responsibilities
- Product Delivery
Head of Production employer: Nurtur
Contact Detail:
Nurtur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Production
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their MarTech and PropTech solutions inside out, so you can show how your experience aligns with their needs. We want to see that you're genuinely interested!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in production and quality assurance can help Nurtur deliver top-notch customer experiences. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Production
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Production role. Highlight your leadership experience and any relevant SaaS or digital marketing expertise to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect fit for Nurtur. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead production teams and improve processes. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Nurtur team!
How to prepare for a job interview at Nurtur
✨Know Your Stuff
Make sure you understand Nurtur's products and services inside out. Familiarise yourself with their MarTech and PropTech solutions, and be ready to discuss how your experience aligns with their mission of smarter customer engagement.
✨Showcase Leadership Skills
As a Head of Production, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've successfully led teams, managed projects, and improved processes in previous roles. Highlight your ability to inspire and motivate others.
✨Be Data-Driven
Since the role involves overseeing quality assurance and production processes, come prepared with data-driven insights from your past experiences. Discuss how you've used metrics to drive improvements and meet KPIs, showcasing your analytical mindset.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about Nurtur's current challenges, future goals, and team dynamics. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
