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- Tasks: Lead a dynamic Credit Team and manage your own ledger to maximise cash collections.
- Company: Join a diverse SaaS leader focused on innovation and customer success.
- Benefits: Enjoy 25 days holiday, health perks, and hybrid working for a balanced lifestyle.
- Why this job: Make a real impact in finance while developing your leadership skills.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: Great career growth opportunities in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
nurturis a diverse group of SaaS software brands focused on generating revenue, demonstrating ROI, utilising data to programmatically determine decisions, an industry leader in Insights and a champion of best practice and innovation within the sector. This enables our customers to automate manual processes and focus on their customers, which in turn increases their revenue and profitability.
Our Vision is to nurture, capitalise, and deliver return on investment for all users of our world class, data-driven ecosystem.
A fantastic opportunity has arisen for an experienced and motivated Credit Team Leader to join a dynamic Finance team based in Little Eaton Derby. This is a key role within the department, offering hybrid working (upon successful completion of probation) to support a positive work-life balance. You’ll be responsible for overseeing the daily performance of the Credit Team while actively managing your own ledger. The main focus of the role is to maximise cash collections within agreed payment terms, reduce aged debt, and effectively manage credit risk across the business. This role requires strong relationship-building skills, as you’ll be expected to maintain clear, professional communication with both internal colleagues and external customers.
Responsibilities
- Developing and improving reporting dashboard for key stakeholders
- Leadership, coaching and development of a small team
- Ownership of sensitive and challenging clients
- Ledger reviews, 121’s and annual performance review
- Statement and letter cycles
- Dispute management/resolution
- Debt escalation process including management of 3rd party relationships
- Timely and accurate maintenance of customer master data
- Support internal and external audits
- Involvement in projects and continuous improvement in Finance
- Reporting on specific projects or departments performance
- Responsibility for the finance team ticketing system
- Ad Hoc tasks
Desirable
- Experience with NetSuite & MS Dynamics
- Intermediate Excel knowledge (Pivots etc)
- Knowledge of Direct debit process
- Strong commercial awareness
- Analytical and problem-solving skills with a keen eye for detail
- Ability to work independently and as part of a team
- CICM Qualified min level 3 or QBE
- Experience of managing an offshore team
- Experience with Power BI
- SaaS experience
Person specification
- A natural communicator – you clearly and confidently get your message across, whether to the team, clients, or senior leaders
- People leader – you inspire and support your team to perform at their best, creating a positive and high-impact culture
- Process improver – you spot opportunities to streamline and make things run smoother and smarter
- Analytical skills – you review data with confidence, uncovering insights and key trends that drive smarter decisions
Working hours
9 am – 5.30 pm, Monday to Friday, based at our Little Eaton Office in Derby.
The Successful Applicant Will Receive And Have Access To
- 25 days holiday plus the 8 bank holidays
- Perk box
- Health Shield cash plan to recoup the cost of services such as dentistry, opticians etc.
- Death in Service Cover
- Company Sick Pay
- Bike to Work scheme
- Hybrid working 60/40 split post probation
Please note, unfortunately this role does not provide visa sponsorship opportunities.
Credit Control Supervisor employer: Nurtur
Contact Detail:
Nurtur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know someone at nurtur. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by researching nurtur's values and recent projects. Show us you’re not just another candidate; demonstrate how your skills align with their mission to maximise cash collections and improve processes.
✨Tip Number 3
Practice your communication skills! As a Credit Control Supervisor, you'll need to build relationships. Role-play common scenarios with a friend to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Credit Control Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Supervisor role. Highlight your experience in managing teams, cash collections, and any relevant software like NetSuite or MS Dynamics. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our dynamic Finance team. Be sure to mention your leadership style and any process improvements you've implemented in the past.
Showcase Your Communication Skills: Since this role involves maintaining clear communication with both internal colleagues and external customers, make sure to demonstrate your strong relationship-building skills in your application. We love a natural communicator who can get their message across effectively!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Nurtur
✨Know Your Numbers
As a Credit Control Supervisor, you'll need to demonstrate your analytical skills. Brush up on key financial metrics and be ready to discuss how you've maximised cash collections or reduced aged debt in previous roles. Use specific examples to show your impact.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about how you can convey your approach to managing a team. Prepare to share experiences where you've inspired or developed your team, and how you handle performance reviews and coaching.
✨Master the Art of Communication
Since maintaining clear communication with both internal colleagues and external customers is crucial, practice articulating your thoughts clearly. Be prepared to discuss how you've resolved disputes or managed sensitive client relationships in the past.
✨Be Ready for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Think of specific challenges you've encountered in credit control and how you approached them. Highlight your analytical skills and your ability to streamline processes for better efficiency.
