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- Tasks: Manage client projects from onboarding to post-launch support, ensuring seamless delivery.
- Company: Join Nurtur Ltd, a dynamic company focused on delivering innovative SaaS solutions.
- Benefits: Enjoy 25 days holiday, hybrid working, health cash plan, and more perks!
- Why this job: Be part of a fast-paced environment that values collaboration and client success.
- Qualifications: Experience in managing SaaS projects and strong organisational skills are essential.
- Other info: Project Management certification is a plus; work with a supportive team!
The predicted salary is between 36000 - 60000 £ per year.
As a Project Manager at Nurtur Ltd, you’ll play a pivotal role in driving the successful delivery of our SaaS solutions. You’ll manage a portfolio of client projects, from onboarding and implementation to post-launch support, ensuring a seamless experience throughout the customer journey. This role is ideal for someone who thrives in a fast-paced environment, enjoys working cross-functionally with developers and product teams, and is passionate about scaling processes that drive client success.
Key Responsibilities
- Own the end-to-end delivery of up to 30 active projects, ensuring on-time, high-quality launches.
- Lead client onboarding and guide them through implementation, customisation, and go-live.
- Create and maintain delivery forecasts, using tools like Monday.com to manage project schedules, capacity planning, targets, and work breakdown structures (WBS).
- Facilitate and contribute to internal and client-facing meetings, including sprint planning and delivery check-ins.
- Collaborate with design and development teams to define project scope, manage dependencies, and produce bespoke project briefs.
- Coordinate across departments to ensure technical deliverables meet client expectations and timelines.
- Support project troubleshooting, including Google Console/API key setup, debugging, and basic CMS (e.g., WordPress, Elementor) configuration.
- Develop repeatable systems and processes that improve forecasting accuracy and delivery efficiency.
- Provide post-implementation support and manage aftercare to ensure long-term client satisfaction.
Requirements
- Proven experience managing SaaS or software delivery projects, ideally within a related industry.
- Ability to manage a high volume of projects at various stages – onboarding, mid-cycle, and live support.
- Strong organisational and time management skills, with the ability to prioritise and pivot in a dynamic environment.
- Excellent communication and stakeholder management skills, both client-facing and internal.
- Proficient in project management tools like Monday.com, Jira, Asana, or similar.
- Familiarity with web technologies, including WordPress, Google Console, and Elementor.
- Experience working closely with developers and technical teams.
- Comfortable handling issues when projects go off-track – solution-oriented and resilient under pressure.
- Project Management certification (Agile, Scrum, PMP, or similar) is a plus.
The successful applicant will receive and have access to:
- 25 days holiday plus the 8 bank holidays
- Birthday Day off
- Health Shield cash plan to recoup the cost of services such as dentistry, opticians etc.
- Death in Service Cover
- Company Sick Pay
- Bike to Work scheme
- Hybrid working 60/40 split
Reporting into: Head of Customer Delivery
Working hours: 37.5hrs (Monday-Friday 9.00am-5.30pm)
Project Manager (Onboarding) employer: Nurtur Ltd.
Contact Detail:
Nurtur Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager (Onboarding)
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, like Monday.com. Being able to demonstrate your proficiency in these tools during interviews can set you apart from other candidates.
✨Tip Number 2
Showcase your experience in managing multiple projects simultaneously. Prepare examples of how you've successfully juggled various tasks and maintained high-quality outcomes, as this role requires handling up to 30 active projects.
✨Tip Number 3
Highlight your communication skills by preparing to discuss how you've effectively collaborated with cross-functional teams in the past. This will demonstrate your ability to work closely with developers and product teams, which is crucial for this position.
✨Tip Number 4
Be ready to discuss your problem-solving skills, especially in situations where projects have gone off-track. Share specific instances where you've successfully navigated challenges, as resilience under pressure is a key requirement for this role.
We think you need these skills to ace Project Manager (Onboarding)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing SaaS or software delivery projects. Emphasise your organisational skills and any project management tools you are proficient in, such as Monday.com or Jira.
Craft a Compelling Cover Letter: In your cover letter, express your passion for client success and your ability to manage multiple projects simultaneously. Mention specific examples of how you've successfully led onboarding processes or collaborated with cross-functional teams.
Showcase Relevant Skills: Highlight your communication and stakeholder management skills, especially in client-facing situations. If you have experience with web technologies like WordPress or Google Console, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Project Manager role.
How to prepare for a job interview at Nurtur Ltd.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience managing SaaS or software delivery projects. Highlight specific examples where you successfully led onboarding and implementation processes, as this will demonstrate your capability to handle the responsibilities of the role.
✨Familiarise Yourself with Relevant Tools
Since the role requires proficiency in project management tools like Monday.com, Jira, or Asana, make sure you can speak confidently about your experience with these platforms. If you haven't used them before, consider doing a quick tutorial to understand their functionalities.
✨Prepare for Technical Discussions
Given the need to collaborate with technical teams, brush up on web technologies such as WordPress and Google Console. Be ready to discuss how you've handled technical issues in past projects, showcasing your problem-solving skills.
✨Demonstrate Strong Communication Skills
As a Project Manager, you'll need excellent communication skills. Prepare to provide examples of how you've effectively managed stakeholder relationships and facilitated meetings. This will show that you can maintain clear communication across departments and with clients.
