Nurtur Ltd. is seeking a proactive Service Analyst to join our customer support team in the Derby area. You will respond to escalated queries via phone, email and live chat, mentor Tier 1 Agents and ensure responses are accurate and timely.
You will troubleshoot issues, liaise with technical teams and provide training to customers and colleagues. Hybrid working is available after probation, with a 9:00–17:30 schedule and solid holiday benefits.
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