Client Marketing Executive

Nurtur is a marketing ecosystemspecialising in the estate agency sector, connecting every stage of thecustomer journey and bringing together lead generation, nurturing, communication, and conversion into a single platform.

Our technology helps estateagents deliver smarter, automated, and more meaningful customer experiencesacross multiple channels, enabling them to build stronger relationships, improve engagement, generate more opportunities, and drive long term businessgrowth.

At Nurtur, we combine marketingtechnology, automation, AI, and customer strategy to help estate agentsmodernise the way they attract, communicate with, and convert customers.

Ourfocus is not simply on providing software, but on becoming a long termstrategic partner that helps our clients continuously evolve, grow, andsucceed.

The Opportunity -

We're looking for a creative, organised and client-focused Client Marketing Executive to join our team andhelp deliver high-quality email marketing campaigns and newsletters for ourcustomers.

Many of our clients choose Nurturnot only for our marketing technology, but for the expertise and support of ourteam in helping them bring their marketing communications to life.

As a Client Marketing Executive, you'll work directly with a portfolio of clients who use our managed marketingservices, helping them plan, create and deliver engaging email marketingcampaigns that support their wider business and marketing objectives.

You'll spend time speaking withclients to understand what they want to communicate, who they want to reach andwhat they are looking to achieve.

From there, you'll help turn theirrequirements into effective email campaigns and newsletters, providing guidancearound content, design, structure and email marketing best practice.

This is a hands-on, client-facingmarketing role, so you'll need to be equally comfortable speaking withcustomers as you are reviewing content, coordinating campaigns and working withcreative and production teams.

You'll work closely with ourinternal copywriting, design and production teams to ensure campaigns areengaging, accurate, on-brand and delivered on time, while remaining the keypoint of contact for the client throughout the process.

You'll also have the opportunityto bring your own creativity and ideas to campaigns, helping clientscontinually improve their communications rather than simply delivering the sameactivity each month.

Previous experience within emailmarketing, campaign creation, digital marketing or a similar marketing rolewould be highly desirable.

What You'll Be Responsible For

• Managing the delivery of email marketing campaignsand newsletters for a portfolio of Nurtur clients
• Building strong relationships with clients andacting as their main point of contact for their managed email marketingactivity
• Speaking with clients to understand their campaignrequirements, objectives, target audiences, key messages and priorities
• Helping clients plan their email marketing activityand providing guidance on how campaigns can best support their widermarketing and business goals
• Advising clients on email marketing best practice, including campaign structure, messaging, calls to action, frequency, audience targeting and engagement
• Turning client conversations and requirements intoclear, actionable campaign briefs
• Working closely with our copywriting, creative andproduction teams to bring campaigns and newsletters to life
• Reviewing email designs and content to ensure theymeet the client's brief, brand and objectives
• Proofreading campaigns thoroughly to ensure contentis accurate, grammatically correct, professionally presented and ready forclient approval
• Presenting campaigns to clients and managingfeedback, revisions and amendments through to final approval
• Ensuring campaigns are delivered accurately andwithin agreed timescales
• Supporting the scheduling and distribution of emailcampaigns on behalf of clients
• Reviewing campaign performance and using results tohelp inform future activity and recommendations
• Proactively suggesting campaign ideas, themes andopportunities that could help clients improve engagement with theiraudiences
• Creating or supporting the creation of bespokemarketing campaigns in response to ad-hoc client requirements
• Supporting creative content and simple designrequirements where appropriate
• Keeping client information, campaign activity andinteractions accurately recorded within our CRM and internal systems
• Managing multiple client campaigns, deadlines andpriorities simultaneously
• Identifying any client concerns or service risksand escalating these appropriately
• Developing a strong understanding of the estateagency sector, our clients and the types of marketing campaigns thatgenerate engagement
• Working collaboratively with wider teams across Nurtur to ensure clients receive a joined up and positive experience

What Good Looks Like

• Clientsfeel confident that their email marketing is being managed professionallyand proactively
• Youbuild positive, trusted relationships with the clients you work with
• Campaignsand newsletters are delivered accurately, creatively and on time
• Clientbriefs are clearly understood and translated into high-quality marketingcommunications
• Campaigncontent and designs reflect each client's individual brand rather thantaking a one-size-fits-all approach
• Clientsreceive useful guidance and recommendations rather than simply havingtheir requests processed
• Emailmarketing best practice is consistently applied across campaigns
• Clientfeedback and amendments are handled quickly and professionally Campaignperformance is understood and used to help improve future activity
• Youproactively bring ideas and recommendations to clients
• Multiplecampaigns and deadlines are organised and managed effectively
• Clientsreceive a consistently high standard of communication and service

About You -

We're looking for someone who combines creativity andmarketing knowledge with excellent organisation and strong client communicationskills.

You may already be working within email marketing, digitalmarketing, a marketing agency or an in-house marketing team and be looking fora role where you can take greater ownership of client campaigns andrelationships.

You'll enjoy speaking with customers, understanding whatthey're trying to achieve and turning their ideas into engaging marketingcommunications.

We'd love you to have

• Experiencewithin email marketing, digital marketing, campaign management, contentmarketing or a similar marketing role
• Agood understanding of email marketing and what makes an effective emailcampaign
• Strongwritten communication skills with excellent attention to detail
• Confidenceproofreading and reviewing marketing content
• Acreative mindset and the ability to contribute ideas for campaigns, newsletters and customer communications
• Strongclient communication and relationship-building skills
• Confidencespeaking directly with customers about their requirements, ideas andfeedback
• Theability to take a client brief and translate it into a clear marketingcampaign
• Excellentorganisation and time-management skills
• Theability to manage multiple clients, campaigns and deadlines simultaneously
• Aproactive approach and willingness to take ownership of your work
• Strongattention to detail and commitment to producing high-quality work

It would be great if you also have

• Hands-onexperience using an email marketing or marketing automation platform
• Experiencecreating or delivering email newsletters and marketing campaigns
• Experienceworking within a marketing agency or other client-facing marketingenvironment
• Knowledgeof email marketing metrics such as open rates, click-through rates andengagement
• Experienceworking with CRM or customer data
• Anunderstanding of segmentation and targeted email marketing
• Experiencewithin the property, estate agency or proptech sectors
• Salary & Benefits -
• Health Shield cash plan
• Deathin service cover
• Companysick pay
• Companypension
• On-siteparking
• Enhancedmaternity leave
• Employeereferral programme

Location & Working Arrangement

This role is based at our offices in Little Eaton, Derby.

Working hours

9:00am – 5:30pm, Monday to Friday

Ability to commute/relocate

• Derby DE21 5EL: reliably commute or plan to relocate before starting work(required)
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