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- Tasks: Lead operational improvements and manage performance for panel members and legal assessors.
- Company: Join a dynamic team at the NMC, dedicated to supporting diverse communities.
- Benefits: Competitive salary, professional development, and a chance to make a real impact.
- Why this job: Shape the future of panel services and enhance decision-making quality.
- Qualifications: Experience in operational management, contract oversight, and effective communication skills.
- Other info: Opportunity to work in a collaborative environment with a focus on continuous improvement.
The predicted salary is between 46000 - 52000 £ per year.
About the team and what we do
The Panel Support Team ensures that NMC Panel Members and Legal Assessors are efficient, engaged, technically proficient, empathetic in their approach and reflect the diversity of the communities we serve. We manage the selection and appointment, induction and onboarding, ongoing training and continuous development, and performance of over 580 Panel Members and Legal Assessors. We also manage and deliver the Hearings Coordinator induction training programme.
Your role and impact
The Panel Performance and Compliance Manager will play a key role in supporting the Panel Services Manager deliver and operationalise key activities for the Panel Support Team and the independent panel members and legal assessors who sit on our panels (circa 600 people). They will be responsible for working with colleagues across the Professional Regulation directorate and the wider organisation to implement key changes for activities. They will also contribute to the improvements of the quality of decisions made at hearings by overseeing the performance management framework for panel members and legal assessors and work closely with the Panel Training Manager to input into the annual panel member training programme. They will provide support to the Panel Services Manager in the management of contracts between the NMC and panel members and legal assessors. They will provide support to the Panel Support Team by playing a lead role in the design and delivery of a communications strategy for panel members and legal assessors.
What you'll bring to the role:
- Experience of leading on changing operational systems and processes
- Experience of management of contracts with individuals
- Demonstrable experience of successful quality management, resolution and performance improvement
- Ability to plan, prioritise and work within strict deadlines
- Developing and maintaining relationships with contractors or external stakeholders
- Highly effective communicator with excellent written and verbal skills
- Use data to identify issues and deliver practical solutions
- Innovative problem solving skills
Salary Details:
London - £56,174 - £62,416.
Edinburgh - £52,241 - £58,046.
Panel Performance and Compliance Manager employer: Nursing & Midwifery Council
Contact Detail:
Nursing & Midwifery Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Panel Performance and Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their mission. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Panel Performance and Compliance Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing contracts and improving operational systems. We want to see how your skills align with the role of Panel Performance and Compliance Manager!
Showcase Your Communication Skills: Since effective communication is key for this role, use clear and concise language in your application. We love seeing candidates who can express their thoughts well, so don’t hold back on showcasing your written skills!
Highlight Your Problem-Solving Abilities: We’re looking for innovative thinkers! In your application, share examples of how you've tackled challenges in previous roles. This will help us see your approach to problem-solving and how you can contribute to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Nursing & Midwifery Council
✨Know Your Panel Inside Out
Before the interview, make sure you understand the role of the Panel Support Team and how it operates. Familiarise yourself with their processes, especially around selection, training, and performance management. This will show your genuine interest and help you articulate how your experience aligns with their needs.
✨Showcase Your Change Management Experience
Since the role involves leading changes in operational systems, be ready to discuss specific examples from your past where you've successfully implemented changes. Highlight your approach to managing contracts and improving quality management, as these are key aspects of the job.
✨Communicate Effectively
As a highly effective communicator, you’ll need to demonstrate this during the interview. Practice articulating your thoughts clearly and concisely. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your problem-solving skills and stakeholder relationships.
✨Prepare Questions That Matter
Think of insightful questions to ask at the end of your interview. This could include inquiries about the current challenges faced by the Panel Support Team or how they measure the success of their panel members. This not only shows your enthusiasm but also your strategic thinking regarding the role.
