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For Companies At a Glance
- Tasks: Support live investigations and help shape future casework processes.
- Company: Join a vital team at the NMC focused on regulatory responsibilities.
- Benefits: Competitive salary, professional development, and a chance to enhance your investigation skills.
- Why this job: Make a real impact while working on important fitness to practise cases.
- Qualifications: Strong organisational skills and experience in a complex office environment.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 27021 - 30023 £ per year.
About the team and what we do
The Investigations team plays a vital role in supporting the NMC’s regulatory responsibilities. The team manages investigations from initial casework through to progression, ensuring all activity is carried out in line with regulatory rules, operational standards, and performance measures. Their work is essential to meeting service standards and maintaining public confidence, with a strong focus on accuracy, consistency, and timely delivery.
Your role and impact
This role will specifically work as part of our New Ways of Working (NWOW) pilot team, you will work directly on live fitness to practise investigations, while also helping to design and refine the future of our casework processes. This time‑limited project brings together a multidisciplinary in‑house team and an external delivery partner to test new case pathways, evidential standards and quality frameworks. You’ll play a role in progressing cases while shaping more efficient, proportionate and sustainable ways of working that will improve outcomes and experiences across Investigations. You’ll provide comprehensive administrative and casework support throughout the lifecycle of investigations. You’ll be central to ensuring cases progress efficiently and in line with agreed standards, directly supporting the NMC to meet its service standards and key performance indicators. This is a critical role within the team and offers a real opportunity to develop and enhance your investigation skills. You’ll also have the chance to contribute to, and take ownership of, improvements to investigation processes and procedures, helping shape how the team works.
What you’ll bring
You’ll bring strong organisational skills with the ability to proactively plan, prioritise, multitask, and meet tight deadlines. You’re comfortable working within defined regulations and following established procedures, with well-developed written and verbal communication skills with a variety of stakeholders. Highly motivated and collaborative, you’re able to work effectively both as part of a team and independently. You’ll also bring a problem‑solving mindset and proven administrative experience gained in a complex office environment.
Recruitment Process/Timeline
If you are successfully shortlisted, you will be required to undertake an online assessment. This assessment will be sent to you w/c 9 March. Further details about the assessment will be provided nearer the time. Your assessment will be graded, and if you pass, you will be invited to the next stage of the process, which will be an in‑person interview/assessment day at our office in Stratford, London E20. This is scheduled to take place 20 March in London (Edinburgh TBC).
Salary Details
London – £27,021 - £30,023
Edinburgh – £25,130 - £27,922
Fixed‑term contract
Please note that this is a 6‑month fixed‑term contract.
Support for sensitive material
Please note that this role requires you to review and work with sensitive and distressing material relating to fitness to practice cases and you will be given the appropriate support to deal with this material.
Investigation Assistant employer: Nursing & Midwifery Council
Contact Detail:
Nursing & Midwifery Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investigation Assistant
✨Tip Number 1
Get to know the Investigations team and what they do! Research their recent projects and understand their goals. This will help you tailor your conversations and show that you're genuinely interested in contributing to their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be working with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to refine your verbal skills.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've successfully managed multiple tasks or tight deadlines in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the team. Good luck!
We think you need these skills to ace Investigation Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Investigation Assistant. Use keywords from the job description to show that you understand what we’re looking for.
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, give examples in your application of how you've successfully managed multiple tasks or projects. We want to see your proactive planning and prioritisation in action!
Communicate Clearly: Your written communication skills are key for this position. Keep your application clear and concise, and make sure to proofread for any errors. We appreciate well-structured responses that reflect your attention to detail.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Nursing & Midwifery Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the role of an Investigation Assistant. Familiarise yourself with the NMC’s regulatory responsibilities and how the Investigations team operates. This will help you articulate how your skills align with their needs.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples that demonstrate your planning, prioritising, and multitasking skills. Think of specific situations where you successfully managed tight deadlines or complex tasks.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing. You might want to prepare a few points on how you’ve communicated with various stakeholders in past roles.
✨Emphasise Your Problem-Solving Mindset
Be ready to discuss instances where you've tackled challenges or improved processes. Highlight your ability to think critically and adapt to new ways of working, especially in a multidisciplinary team setting.