Head of Investigations

Head of Investigations

Full-Time 60000 - 70000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead high-stakes investigations and ensure public protection through effective case management.
  • Company: Dynamic regulatory body committed to integrity and public safety.
  • Benefits: 30 days leave, enhanced pension, hybrid work, and life insurance.
  • Other info: Join a culture of accountability and continuous improvement with excellent career growth.
  • Why this job: Make a real difference in public safety while leading a passionate team.
  • Qualifications: Proven leadership in complex investigations and strong decision-making skills.

The predicted salary is between 60000 - 70000 £ per year.

This is a pivotal leadership role for someone with a genuine passion for investigatory casework and a deep understanding of its importance in protecting the public.

You will set the direction and create the conditions for high performance across a large and complex operational casework function—overseeing investigations, evidence gathering, case progression and risk management at scale. You will personally lead oversight on complex and high-risk cases, acting as a senior escalation point and ensuring decisions are fair, proportionate and grounded in sound regulatory judgement.

Your impact will be felt across several key areas:

  • Operational leadership: Ensuring the delivery of high-volume, high-quality investigations within agreed timescales, with clear oversight of resources, performance and risk.
  • Decision-making: Taking personal responsibility for complex case decisions and guiding others to make confident, evidence-based judgements.
  • Continuous improvement: Driving innovation, efficiency and service development, challenging existing practices to improve outcomes.
  • Stakeholder engagement: Representing Fitness to Practise investigations at senior level, building strong relationships internally and externally.
  • Culture and leadership: Embedding an inclusive, high-performing culture aligned to NMC values, where teams feel supported, accountable and motivated.

You will also play a key role in shaping directorate-wide performance, contributing to strategic priorities, managing budgets effectively and ensuring robust data, reporting and governance processes are in place.

You are an experienced senior leader with a strong track record in department management, regulatory investigations or a similarly complex environment—and, importantly, a clear passion for investigatory work and its purpose.

You will bring:

  • Deep expertise in investigations: Significant experience leading complex investigative functions, ideally within a regulatory or disciplinary context, with the ability to navigate high-risk and sensitive cases.
  • Outstanding leadership capability: Proven success managing large, multi-disciplinary teams, including complex people issues, and creating a culture of accountability, inclusion and high performance.
  • Strong strategic and analytical thinking: The ability to interpret complex information, assess risk and make sound, timely decisions in a highly scrutinised environment.
  • Operational and financial acumen: Experience managing large-scale casework systems, budgets and operational risk, with a focus on efficiency and value for money.
  • Excellent communication and influence: Highly developed interpersonal and presentation skills, with the credibility to operate at senior level and engage a wide range of stakeholders.
  • A commitment to values and culture: A strong personal commitment to integrity, fairness, equality, diversity and inclusion, and continuous improvement.

Above all, you will be someone who cares about public protection and is motivated to continually raise standards in how regulatory investigations are delivered.

Benefits include 30 days annual leave, enhanced pension contributions, life insurance, hybrid working, enhanced maternity and paternity leave, 24-hour employee assistance programme, cycle to work scheme, Perkbox membership, subsidised restaurant in our Portland Place office, and season ticket loans.

Head of Investigations employer: Nursing & Midwifery Council

As a leading organisation in regulatory investigations, we pride ourselves on fostering a supportive and inclusive work culture that empowers our employees to excel. Located in vibrant Stratford, London, we offer a range of benefits including enhanced pension contributions, generous annual leave, and opportunities for professional growth, all while ensuring a meaningful impact on public protection. Join us to be part of a team that values integrity, diversity, and continuous improvement in delivering high-quality investigatory casework.
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Contact Detail:

Nursing & Midwifery Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Investigations

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Head of Investigations role. You never know who might have the inside scoop on an opportunity!

✨Tip Number 2

Prepare for interviews by diving deep into the company’s values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of public protection and high-quality investigations.

✨Tip Number 3

Practice your storytelling skills! Be ready to share specific examples from your past experiences that highlight your leadership capabilities and decision-making prowess. This is your chance to shine and demonstrate how you’ve tackled complex cases before.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform. Let’s get you that interview!

We think you need these skills to ace Head of Investigations

Investigatory Casework
Operational Leadership
Decision-Making
Continuous Improvement
Stakeholder Engagement
Culture and Leadership
Regulatory Investigations
Analytical Thinking
Risk Management
Budget Management
Communication Skills
Interpersonal Skills
Presentation Skills
Commitment to Diversity and Inclusion
Public Protection

Some tips for your application 🫡

Show Your Passion: Make sure to express your genuine passion for investigatory casework in your application. We want to see how much you care about public protection and the impact of your work!

Highlight Your Leadership Skills: Since this is a senior role, it's crucial to showcase your leadership experience. Tell us about your successes in managing large teams and how you've fostered a culture of accountability and high performance.

Be Specific About Your Experience: When detailing your background, focus on specific examples of complex investigations you've led. We love hearing about your strategic thinking and decision-making skills in high-pressure situations.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Nursing & Midwifery Council

✨Know Your Investigations Inside Out

Make sure you have a solid understanding of investigatory casework, especially in a regulatory context. Brush up on recent cases and trends in the field, as well as the specific challenges faced by the organisation. This will help you demonstrate your passion and expertise during the interview.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership capabilities, particularly in managing large teams and complex casework. Think about times when you've fostered a culture of accountability and inclusion, and be ready to discuss how you can bring that to the role.

✨Be Ready for Scenario-Based Questions

Expect questions that ask how you would handle specific situations, especially high-risk or sensitive cases. Practice articulating your thought process and decision-making strategies, ensuring you emphasise evidence-based judgements and fairness in your responses.

✨Engage with Stakeholders

Demonstrate your ability to build relationships with various stakeholders. Prepare to discuss how you've successfully engaged with different parties in past roles, and think about how you would approach stakeholder engagement in this new position.

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