Triage Officer

Triage Officer

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assess and manage public enquiries to identify fitness to practise concerns.
  • Company: Join the NMC, a leading organisation dedicated to healthcare regulation.
  • Benefits: Enjoy flexible working options and a supportive team environment.
  • Why this job: Make a real impact in healthcare while developing your skills in a dynamic team.
  • Qualifications: No specific qualifications required; just a passion for helping others.
  • Other info: This is a new role with opportunities for growth and development.

The predicted salary is between 30000 - 42000 £ per year.

The Triage Officer role is a new role that sits within the NMC's Screening Team. You'll work as part of a team that assesses enquiries from members of the public.

You will work autonomously to assess and manage enquiries received in triage to identify whether they raise a fitness to practise concern. You will be responsible for ensuring effective and timely triage assessment.

Triage Officer employer: Nursing and Midwifery Council

As a Triage Officer at the NMC, you will be part of a dedicated team committed to safeguarding public health and ensuring professional standards. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for personal and professional growth. Located in a vibrant area, we offer competitive benefits and a meaningful role that makes a real difference in the community.
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Contact Detail:

Nursing and Midwifery Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Triage Officer

✨Tip Number 1

Familiarise yourself with the key responsibilities of a Triage Officer. Understanding the nuances of assessing enquiries and identifying fitness to practise concerns will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with current or former Triage Officers or professionals in similar roles. Engaging in conversations can provide insights into the day-to-day challenges and expectations, which you can leverage in your discussions with us.

✨Tip Number 3

Stay updated on relevant legislation and guidelines related to fitness to practise. Showing that you are informed about current practices will set you apart as a candidate who is proactive and knowledgeable.

✨Tip Number 4

Prepare for situational questions that may arise during the interview process. Think of examples from your past experiences where you successfully assessed situations or made critical decisions, as this will showcase your problem-solving skills.

We think you need these skills to ace Triage Officer

Critical Thinking
Attention to Detail
Communication Skills
Decision-Making
Time Management
Problem-Solving Skills
Empathy
Organisational Skills
Ability to Work Independently
Knowledge of Regulatory Frameworks
Data Entry Skills
Confidentiality Awareness
Interpersonal Skills
Ability to Handle Sensitive Information

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Triage Officer position. Understand the key responsibilities and skills required, such as assessing enquiries and managing concerns related to fitness to practise.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Triage Officer role. Emphasise any previous roles where you assessed enquiries or managed sensitive information.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses why you are a good fit for the Triage Officer position. Mention your ability to work autonomously and your experience in handling enquiries effectively.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Triage Officer role.

How to prepare for a job interview at Nursing and Midwifery Council

✨Understand the Role

Make sure you have a clear understanding of what a Triage Officer does. Familiarise yourself with the responsibilities, especially around assessing enquiries and identifying fitness to practise concerns. This will help you answer questions confidently.

✨Showcase Your Autonomy

Since the role requires working autonomously, be prepared to discuss examples from your past where you've successfully managed tasks independently. Highlight your decision-making skills and how you prioritise effectively.

✨Demonstrate Communication Skills

As you'll be dealing with enquiries from the public, strong communication skills are essential. Be ready to provide examples of how you've communicated complex information clearly and effectively in previous roles.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle specific situations related to triage assessments and be ready to explain your thought process.

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