Regulatory Assurance Manager in City of Westminster

Regulatory Assurance Manager

We are building a new NMC with integrity, fairness, respect, equity and effectiveness at its core.

About the Team

Join the Regulatory Assurance team at a pivotal moment for the NMC.

Based within the Office of the Chair and Chief Executive, the team sits at the centre of one of the organisation's most strategically important priorities: strengthening the NMC’s performance against external regulatory standards and maintaining stakeholder confidence in our regulatory functions.

The team is responsible for managing the NMC's relationship with the Professional Standards Authority (PSA) as its key oversight body, coordinating assurance activity, supporting senior leaders and helping the organisation demonstrate continuous improvement. Working across every area of the NMC, the team provides challenge, insight and coordination to ensure the organisation can evidence the quality, effectiveness and impact of its regulatory functions.

This is a highly visible role offering a unique view of the entire organisation. You'll collaborate with colleagues across our professional regulation, professional practice, policy, governance, operations and data teams, gaining insight into how a national regulator operates while helping shape its future performance and reputation.

If you enjoy working on complex organisational challenges, building influential relationships and driving improvements that matter, this is an opportunity to make a genuine impact at organisational level.

Your Role and Impact

As a Regulatory Assurance Manager, you’ll play a key role in helping the NMC strengthen its regulatory performance, improve organisational readiness and build confidence with external stakeholders.

You’ll work across the organisation to coordinate assurance activity, manage regulatory reporting processes and support the NMC’s response to external oversight and performance review requirements. A significant focus of the role will be preparing the organisation for working to new regulatory standards and helping colleagues understand what is required to demonstrate compliance, improvement and good regulatory practice.

In this role, you will:

• Lead and coordinate regulatory assurance activity, ensuring reporting, submissions and evidence are accurate, timely and aligned to organisational priorities.
• Support the organisation's transition to new regulatory standards, helping colleagues understand requirements and embed them into everyday practice.
• Gather, analyse and quality assure complex information from across the organisation, transforming it into clear and compelling reports, briefings and submissions.
• Coordinate organisational responses to external recommendations and findings, working with stakeholders to develop actions, monitor progress and demonstrate improvement.
• Build strong relationships across the NMC, influencing, supporting and constructively challenging colleagues to provide meaningful evidence and assurance.
• Act as a trusted adviser on assurance requirements, regulatory standards and performance expectations across multiple business areas.
• Produce high-quality reports, performance information and executive briefings for senior leaders and governance forums.
• Monitor risks, actions, dependencies and deadlines, ensuring key assurance activities remain on track and issues are escalated appropriately.
• Support engagement with the PSA and other external stakeholders and oversight bodies, helping to maintain positive, productive and professional relationships.
• Identify opportunities to improve assurance processes, strengthen organisational learning and enhance the NMC's overall regulatory performance.

This is a role where your ability to coordinate complex activity, influence stakeholders and communicate with clarity will directly contribute to the NMC's success, reputation and future performance.

What You'll Bring

We're looking for someone who is confident working with complex information, building strong relationships and coordinating activity across multiple teams to deliver shared goals.

You may already have experience in regulation, assurance, audit, oversight, performance reporting, public sector accountability, governance or another environment where you've managed complex stakeholder relationships and translated large volumes of information into clear, actionable insight. Experience within a regulatory environment would be advantageous, but we are equally interested in candidates who can demonstrate transferable skills from similarly complex and highly scrutinised sectors.

You’ll also bring:

• Strong stakeholder management and relationship-building skills, with the ability to build credibility, influence outcomes and work effectively with colleagues at different levels.
• Experience leading or coordinating assurance, oversight, audit, performance review or regulatory reporting activity within a complex organisation.
• Excellent analytical skills, with the ability to evaluate complex evidence, identify key issues and draw balanced conclusions.
• Outstanding written communication skills, including the ability to distil detailed information into concise reports, briefings and executive summaries.
• Strong judgement and political awareness, with the confidence to navigate sensitive issues and competing priorities.
• The ability to manage multiple deadlines, workstreams and stakeholder expectations while maintaining exceptional attention to detail.
• Experience gathering, scrutinising and quality assuring information from a variety of sources to support decision-making and assurance activities.
• A collaborative approach, with the confidence to challenge constructively and influence positive outcomes across organisational boundaries.
• The ability to translate complex or technical information into clear, accessible messages for non-expert audiences.
• Resilience, adaptability and a commitment to continuous improvement in a fast-paced and high-profile environment.

Most importantly, you'll bring the curiosity, professionalism and relationship-building skills needed to help the NMC strengthen regulatory performance, improve organisational readiness and deliver meaningful change across the organisation.

Benefits

• 30 days annual leave
• Life Insurance – 4 x current salary
• Hybrid working
• Enhanced Maternity and Paternity Leave
• 24 Hours Employee Assistance Programme
• Cycle to Work Scheme
• Perkbox membership
• Subsidised restaurant in our Portland Place office
• Season ticket loans

Additional Information

Hybrid Working Policy We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.

Our Pay Policy

It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.

For our internal colleagues, you will be paid in accordance to our internal pay policy.

Reasonable adjustments We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.

Screening and vetting All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.

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