Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Triage Officer, you'll assess public enquiries and manage fitness to practice concerns.
- Company: Join the NMC's Screening Team, dedicated to public safety and professional standards.
- Benefits: Enjoy 30 days leave, enhanced pension, life insurance, and flexible working options.
- Why this job: Make a real impact by ensuring public safety while collaborating with a supportive team.
- Qualifications: No specific qualifications required; just bring your passion for helping others!
- Other info: Hybrid work model available, plus perks like a subsidized restaurant and employee assistance.
The predicted salary is between 28800 - 43200 £ per year.
Description About the role The Triage Officer role is a new role that sits within the NMCs Screening Team. Youll work as part of team that assesses enquiries from members of the public. You will work autonomously to assess and manage enquiries received in triage to identify whether they raise a fitness to practise concern. You will be responsible for ensuring effective and timely triage assessment, and whether the enquiry raises any risks to the public. In this role you will engage directly with external parties, including the person raising the enquiry, employers and other organisations, providing effective support, guidance and assistance. To support you in your role, you will work collaboratively in partnership with colleagues to identify when you require input. Benefits 30 days annual leave – plus bank holidays Enhanced Pension Contributions via our attractive Pension Scheme with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions Life Insurance 4 x current salary Hybrid/Flexible working policies Enhanced Maternity and Paternity Leave 24 Hours Employee Assistance Programme Cycle to Work Scheme Perkbox membership Subsidised restaurant in our Portland Place office Season ticket loans
Triage Officer employer: Nursing and Midwifery Council Careers
Contact Detail:
Nursing and Midwifery Council Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Triage Officer
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Triage Officer. Understanding the nuances of assessing enquiries and identifying fitness to practise concerns will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any experience you have in managing enquiries or working in a similar role. Be prepared to discuss specific examples where you've successfully assessed situations and provided guidance.
✨Tip Number 3
Showcase your ability to work autonomously as well as collaboratively. The role requires both independent decision-making and teamwork, so be ready to share instances where you've excelled in both areas.
✨Tip Number 4
Research the NMC and its Screening Team. Understanding their mission and values will allow you to align your responses with their goals, making you a more attractive candidate.
We think you need these skills to ace Triage Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Triage Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in triage, assessment, or customer service roles. Provide specific examples of how you've managed enquiries or assessed concerns in a professional setting.
Showcase Communication Skills: Since the role involves engaging with external parties, highlight your communication skills. Mention any relevant experiences where you provided support, guidance, or assistance to others, especially in challenging situations.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your understanding of the NMC's mission and values. Explain why you are passionate about the role and how your skills align with the needs of the Screening Team.
How to prepare for a job interview at Nursing and Midwifery Council Careers
✨Understand the Role
Make sure you have a clear understanding of what a Triage Officer does. Familiarize yourself with the responsibilities, especially around assessing enquiries and identifying fitness to practice concerns.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to triage assessments. Think about examples from your past experiences where you had to make quick decisions or manage sensitive information.
✨Show Your Communication Skills
Since you'll be engaging with external parties, demonstrate your ability to communicate effectively. Practice articulating your thoughts clearly and concisely, as well as showing empathy in your responses.
✨Highlight Team Collaboration
Emphasize your ability to work collaboratively with colleagues. Be ready to discuss how you seek input from others and contribute to a team environment, as this role requires partnership with other team members.
