Business Development Representative in Newcastle upon Tyne

A growing healthcare staffing and recruitment organisation dedicated to providing high-quality staffing solutions to healthcare providers across the UK. We are passionate about delivering excellent service, building long-term client relationships, and supporting healthcare professionals in their careers.

As a Business Development Representative, you will play a key role in driving company growth by identifying new business opportunities, generating leads, and building strong relationships with prospective clients within the healthcare sector. This is an exciting opportunity for someone who is confident, target-driven, and enjoys speaking with people.

• Maintain strong, professional relationships with existing clients to ensure high satisfaction and retention.
• Support the management and compliance of PSL agreements.
• Assist in negotiating contracts, rates, and terms with clients, ensuring agreements meet Nurses UK standards.
• Address client queries and resolve issues promptly to maintain excellent service levels.

• Identify opportunities for new client engagement and service expansion.
• Support tender responses, proposals, and presentations to secure new contracts.
• Work closely with the team to implement strategies that grow the client base.
• Assist the Nurses UK franchise network with their business development strategies, providing guidance, support, and actionable insights to help franchises expand and grow their client base.
• Attend events such as franchise expos, recruitment expos, and care shows to promote Nurses UK and support business development initiatives.
• Make and attend client visits on a weekly basis, with mileage reimbursed.
• Support marketing initiatives, including maintaining a strong LinkedIn presence for the brand.

• Ensure client and candidate safeguarding procedures are followed in all interactions.
• Identify and elevate safeguarding concerns in line with company policies and regulatory requirements.
• Assist in handling NMC referrals, liaising with the NMC and relevant parties as required.
• Maintain up-to-date knowledge of safeguarding, NMC standards, and relevant healthcare regulations.

• Maintain accurate records of recruitment activity and client interactions using CRM systems.
• Ensure all recruitment and client processes comply with company policies, NHS standards, and relevant legislation.
• Provide reports and updates to management as required.
• Contribute to a positive, collaborative, and professional team environment.
• Address client service queries from clients and candidates promptly, providing professional and effective solutions.
• Ensure all client interactions reflect Nurses UK's commitment to high-quality service.
• Support recruitment and bookings for holiday cover or as and when the business needs.

• Previous experience in sales, business development, recruitment, or customer service is preferred.
• Excellent communication and interpersonal skills.
• Confident telephone manner and relationship-building ability.
• Self-motivated, organised, and target-driven.
• Strong IT skills, including CRM and ATS systems.
• Ability to work independently and as part of a team.
• Healthcare recruitment experience is advantageous but not essential.
• Must have a Driving License and access to your own car.

• Competitive basic salary.
• Uncapped bonus/commission structure.
• Career progression opportunities.
• Supportive and friendly working environment.
• Ongoing training and development.
• Company pension scheme.
• Holiday entitlement plus bank holidays.